rgstoneinsc
New Member
I have the upgrade disk/s for 3 systems (family pack) ....sys1 was fine and successful.....in the process of updating system 2, the upgrade install required SP1 be installed on the existing Vista S/W......well, the system crashed during that process and the system failed to boot but offered a restore point......
the restore point process has been going on for several hours (4 so far).
The window, "startup repair", is on a black screen, with the exception of GATEWAY across it with "please wait" below it) indicates it is working, but......... A black bar oscillates back and forth and the message is attempting repair. I tried the cancel button, but the message is it can't be stopped.
The question is....assuming the restore never completes, I must power down the system.....since it likely will not boot normally, how to I use the DVD to now install the whole system clean?
Will the DVD boot automatically and allow an OS load or is somwthing necessary in addition.
Any help appreciated......novice at the helm, I'm afraid! ;-)
Thanx
Dick
the restore point process has been going on for several hours (4 so far).
The window, "startup repair", is on a black screen, with the exception of GATEWAY across it with "please wait" below it) indicates it is working, but......... A black bar oscillates back and forth and the message is attempting repair. I tried the cancel button, but the message is it can't be stopped.
The question is....assuming the restore never completes, I must power down the system.....since it likely will not boot normally, how to I use the DVD to now install the whole system clean?
Will the DVD boot automatically and allow an OS load or is somwthing necessary in addition.
Any help appreciated......novice at the helm, I'm afraid! ;-)
Thanx
Dick