Insider Preview Warning : CCleaner on Win 10 Tech Preview

davidhk129

Senior Member
#1
Today I installed Win 10 Technical Preview into my VMware Player.
Install was successful. After all essentials setup, I proceeded to install 3 programs which I use in all my computers....... CCleaner, Malwarebytes (free) and MS Office Home and Student 2007.
I installed them and then ran the CCleaner and Malwarebytes.
Malwarebytes found 19 pups. No big deal.
CCleaner removed 300+MB of contents.
That is all I had installed. Nothing was uninstalled.
After a long while, I clicked at the Start button, instead of getting the new Start Menu, I got only this shorty.....
Image 3.png


Good thing I created restore points every step of the way.
Ran system restore, picking the restore point prior to the 3 installs. That restored the Start Menu.
I reinstalled Malwarebytes, ran it. Check the Start Menu. Still there.
I reinstalled MS Office 2007. Check the Start Menu. Still there.

It has to be the CCleaner removing the start menu contents. How ? I don't know.
I checked the Windows section and the Applications section. I don't see anything that would cause this. But I am not going to reinstall it and then run it. I'll just do without it.

Speaking of system restore, something new.
System restore includes 2 new operations which will run after the "normal" routine...... Automatic PC Repair, and Diagnosing the PC.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
After I read your account David I tried my Ccleaner which I had installed last night but had not used yet. Anyway all seems ok. I didn't lose anything from the Start menu neither. I wonder why it happened with your copy?

Oh for got to mention, ran Malwarebytes Pro and as above fine again. It didn't find anything neither.
 


Last edited:

davidhk129

Senior Member
#3
1. Ran a sfc and found corrupt files but unable to repair.
2. Ran a dism command and restorehealth was successful.
3. Reinstalled Ccleaner and ran it. No issue.

My previous supposition was wrong.
Thank you.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
At least you fixed it..:)
 


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