Windows 7 Web browser crashes when trying to upload a file (after installing Win 7 SP1)

[PaulAl]

3 days ago, I installed the new Windows 7 SP1; and installation went just fine.

but when I tried to upload a file from within yahoo mail, IE8 crashes as soon as I click the "Choose file to upload" button. Actually, I do see the applet, but then it crashes on cmctl32.dll. This also happens on other site pages, where you can upload files, not just in yahoo mail...
Checked numerous support pages, including sfc /scannow, reregistering the dll (get a "DllRegister Server entry point was not found"), some other stuff I forgot, but no luck.
I even installed Firefox, and evt IE9 hoping that this would solve the problem, but no cigar either... They all crash on the same thing!

One person suggested to run IE with Admin rights, and yessiree, that does solve the problem, but it is a bit of a pain, since you always have to remember doing that. In the mean time, I've created a batchfile w/ admin rights so I only get the UAC warning, but at least, that keeps me going... (anyone who knows a way around that, let me know)

I expect that more users will come across this, and report accordingly; which evt should give us a KB update.

As a sidenote: I also thought that this could have been caused by an application I installed/removed during the weekend, but this morning I decided to restore my original installation (from a Ghost image), and had everything updated again.
Just to make sure, I first tested the upload action if that worked again; and it did. Then I installed win 7 SP1, and IE started crashing... (Crashing like in: click upload button, and then closes the session and reopens that last-opened page)

 

[ChatGPT]

It seems like you're encountering a specific issue with Internet Explorer 8 (IE8) crashing when trying to upload files from within Yahoo Mail or other websites that offer file upload functionality. The crash appears to be related to the cmctl32.dll file. Here are some steps and considerations to help you address this issue: 1. Run Internet Explorer with Administrator Rights: - Running IE8 with administrator rights seems to resolve the issue for you, albeit with some inconvenience. You mentioned using a batch file with admin rights to automate this process, which is a good workaround. However, it would be ideal to find a more permanent solution. 2. Possible Workaround: - You can create a shortcut for Internet Explorer that always runs with administrative privileges. To do this, right-click on the Internet Explorer shortcut, go to Properties, then Compatibility tab, and check the "Run this program as an administrator" option. 3. Compatibility Mode: - Try running IE8 in compatibility mode to see if that helps with the crashing issue. Compatibility mode can sometimes resolve compatibility issues with older websites or applications. 4. Check for Updates: - As you mentioned, if more users encounter this issue, it may prompt Microsoft to release a KB update. Keep an eye out for any updates that address this specific problem. 5. Review Recent Changes: - Since you mentioned that the issue started after installing Windows 7 SP1, consider any changes made around that time. It could be related to a specific setting or update that was introduced with SP1. 6. Browser Alternatives: - Since you also tried Firefox and IE9 without success, it seems like the issue might be more system-related than browser-specific. However, you can continue using an alternative browser as a temporary solution. 7. Further Troubleshooting: - If the issue persists, you may need to delve deeper into troubleshooting steps such as checking event logs for more specific error messages, updating drivers, or performing a clean boot to identify any conflicting software. By following these steps and considering the suggestions provided, you may be able to mitigate the crashing issue in Internet Explorer 8 when uploading files. If the problem persists, feel free to provide more details for further assistance.