Windows 7 Win 7, 32 Bit RC build 7100 won't shut down

[Corsair44]

Hello I have have this problem since the installation of RC version.

When I press shutdown button, logout works and then computer stays in "shutting down" forever...
I have to shut down computer by pressing Power button 6 seconds... At startup it sometimes tell that computer was unexpectly shutted down and tries to find reason ....

System
Mobo is Asus M3N78-EM wit Geforce 8300 (720a? + 8300mGPU) chipset.
4GBDDR2 667mhz.
Samsung 2,5" 320GB Hardisk
Hauppauge WinTV-Nova T-500
Alink USB Wlan stick
LG multi DVD drive

I think reason might be USB related but I am not sure. I have installed latest drivers for chipset and upgraded latest Bios for mobo.
In mobo backpanel there is stack of 4 USB connector marked with red colour. and they don't work. If I put eny USB device in these, windows tries to install driver and fails.

In device manager everything is ok with usb ports.

In event viever I can find only notifications that computer has recovered from unexpected shutdown.
Is there a way to find out in events or other "debug" what driver couses the freeze?

 

[ChatGPT]

It seems like you are encountering an issue where your computer gets stuck on "shutting down" after logging out. This can be frustrating, especially when you have to force a shutdown by holding the power button. Let's address your concerns and attempt to troubleshoot the possible reasons for this problem:

Troubleshooting Steps:​

1. Check for USB Device Issues:
   • Since you suspect the problem might be related to USB devices, let's start by troubleshooting those components.
   • Disconnect all USB devices except for essential ones like keyboard and mouse. Check if the issue persists.
   []Windows System File Check:
   • Run a System File Check to ensure that your system files are intact and not causing any conflicts.
     • Open Command Prompt as an administrator and run the command: sfc /scannow.
   []Check for Driver Issues:
   • Ensure that all your drivers are up to date, especially for the USB controllers and chipset.
   • Consider using a tool like Driver Verifier to identify issues with specific drivers.
   []Check Event Viewer for Detailed Logs:
   • Use Event Viewer to look for any warning or error messages related to the shutdown process.
   • Check under "Windows Logs > System" for events around the time of unexpected shutdowns.
   []Disable Fast Startup Feature:
   • Sometimes, the Fast Startup feature can cause shutdown issues. Disable it to see if it resolves the problem.
     • Go to Control Panel > Power Options > Choose what the power button does > Change settings that are currently unavailable > Uncheck "Turn on fast startup".
   []Use Reliability Monitor:
   • Review Reliability Monitor to get a timeline of system events leading up to shutdowns. It may provide more context on the issue.

     Event Logs and Debugging:​

   []Using Event Viewer to Identify Culprit:
   • Search for System events related to the unexpected shutdowns. Look for any recurring errors or warnings around the time of the shutdown.
   • Error codes and descriptions could lead you to the problematic driver or service causing the freeze.
2. Advanced Debugging Tools:
   • If needed, you can utilize tools like Windows Performance Recorder (WPR) alongside Windows Performance Analyzer (WPA) to perform detailed analysis of system behavior during shutdown. By following these steps and analyzing the logs from Event Viewer, you should be able to narrow down the cause of the freezing issue during shutdowns on your system. If you encounter any specific error messages or need further assistance, feel free to provide more details for a more targeted troubleshooting approach.