Win 7 Home premium installation on new ASROCK 330

#1
Hi

I am having problems installing WIN7 home premium on a new ASROCK ION 330 HT PC . It goes well up to completing the installation, when I think it is trying to restart the PC and all I get is a blank screen.

After powering off and starting again, I get the windows shut down completed unsuccessfully message.
I start windows normally.

The Windows load goes as af as the logo after which I get another blank screen.

Can anyone shed any light before I send it back?
I have done a memory check which was OK and I have rest the BIOS to factory settings.

Thanks
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#2
How much time are you giving it to startup?

Can you move the mouse cursor with the blank screen?

Do you have alternate video or how is your video connected to the computer?
 


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