Windows 7 Win 7: MEMORY_MANAGEMENT blue screens

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Scraps

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Hi, I got windows 7 installed last year along with a new computer in december. Before I took the computer home, the guy assembling my computer offered to install OpenOffice.org 3.1 (en-us) so that i had a word process until i got word2007. When I started up the computer at home, the problems started immediately. I got this 'Memory Management' screen along with failures in the repair tool which causes me to restart the computer and not repair but istead starting windows normally. As a result, i just leave the computer on so that I don't have to deal with the chance of memory management issues - it especially occurs after I install new software. And I have checked for viruses and there are none.

Attached to this post are pictures of typically what happens. the pictures are numbered from 1 through to 7 to avoid confusion - the uploading picture system doesn't seem to put them in that order.

I tried doing 'Event viewer' search and I got 8,347 logs on application, 5,433 on security, 128 on setup, and 20,709 for system if that helps.

Here's hoping you can help me out .


Scraps.
 

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Solution
I think he's talking out his a** to be honest.
Software either installs and works or it doesn't.
A google search of "software crush" returns nothing relevant.
I know for a fact that Open Office works in Win 7 64 bit.
But that's besides the point, let's test yoiur memory.
First download Memtest 4.00 from here

http://www.memtest.org/

Download the iso .zip and extract the .iso file.
Burn that file to a CD and boot to the CD and let the diagnostic run.
It will take some time and will find and report problems.
If you get errors then replacing the ram is in order.
Get the guy that built it to replace the memory.
Don't buy cheap generic ram, go with Corsair, Crucial or another well known brand.
Corsair and Crucial's websites can tell...
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As Nmsuk suggests you need to boot into the motherboards 'flashing utility'. Now the instructions on how to do this with each motherboard can be slightly different. If you check the page from where you downloaded the bios there should be a 'How to flash the Bios' link somewhere.. I looked to see if I could find your motherboard make but didn't find if you had posted it or not.. Would you mind posting again as I can help you further once I know the name...

 
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why not update your bios from within windows ?

this is your motherboard > Link Removed

gigabyte have an update utility Link Removed simply run that util and use method three where you point to the file you have already already downloaded called F6

remember to reeboot and *Please remember to "Load Optimize Defaults" (in the BIOS Setup) after updating new BIOS

read Link Removed if your unclear ?

to use the file you have already downloaded you would be using method III.
 
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I wouldn't use that utility icky, for one reason... It's an automated process with no control over the Bios version your finally given. With Gigabyte boards 'Qflash' is the best way to change the Bios and as Gigabyte boards have a 'Dual-Bios' risks are minimised due to the presence of a back up Bios.
 
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Actually I just flashed my Bios as there was an update.. I also have a Gigabyte board and so download prety much the same type of file. I've taken a screenshot placing an arrow pointing to the actual 'Bios file' and this is the one that need to placed on the floppy/thumb drive. Hope this helps..

Link Removed due to 404 Error
 
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I have used that util a few times with no issues, it can be used by letting it automatically download the update, or you can use it where you manually point to the bios file already saved by you onto your hard drive
 
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Hey guys, new to the site and no where near as educated as most people here it seems, I too am having the same issues, I found out that I had a pirated copy of windows 7 ultimate so I went and bought it, re installed vista to wipe that crap off my cpu then installed 7 again, everything was great for the first few days, mind you I had zero problems with this bootleg copy, so after a few days I finally got everything reinstalled but when I installed paint.net I started to get blue screens saying bad pool caller and then my system would reboot. I know its not hardware because everything was great with the bootleg for months, besides the fact a friend of a friend ripped me off. So I removed paint.net and I thought that would suffice and it did for a few days. I have a gateway laptop 64 bit, 4 gb memory 320 gb hard drive, cpu is about 1 yr old now, but hardware is good and compatible, laptop never dropped or mishandled. I ran a reg cleaner and it shows like 144 fixes, but it shows the same fixes everytime I run it, so not sure if that is working correctly, I went through and searched drivers and manually updated every driver and shows everything is ok there. I will follow the steps above but thats seems more to troubleshoot poss hardware issues and I believe mine is software. So is there anything you guys would recommend different in this situation or just follow the steps above and see what info it gives me, someone told me to buy uniblue software and run it, oh yah it will crash when i run multiple programs, when just surfing the net everything seems fine, please forgive me if I left any important info out, I'm a newbie with a capital N
 
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Hi Phantomhunter,
welcome to the site!
Why not start a new thread of your own? This will save on confusion and you'll get more people viewing you new thread as apposed to visiting an old one....
Mind you judging by what you've already written your not doing too badly..
 
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*sigh* and here i thought that maybe all the problems were gone. It wasn't a memory management screen this time when booting up the computer. I've attached the minidump for today.

Also, at one stage I got a black screen once a few days back saying:
"Checking File systemon C:
the tye of the le system is NTFS
One of you disks neds to be checked for cosistecy. Youmay cancel the disc check... (i couldt get the rest as it started checking)"

And it appeared as though everything was fine after the checks
 

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are you booting with any CD's in your drive ?

the debugger output stated
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Click to expand...
but otherwise I am not getting any other useful information

are you confident this is the latest realtek driver for your NIC ?
Rt64win7.sys fffff880`0405e000 fffff300`04090000 0xfffffa8000032000 0x49a65b0d 26/02/2009 09:04:13
Click to expand...

this crash could be also be caused by USB devices plugged in at the time and their drivers that load at boot ?

have you definately updated all drivers on your system ?

can you reproduce your crash conditions ?

I would be checking your Event Viewer for errors relating to this BSOD ?
 
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"realtek driver for your NIC"

I'm assuming you mean the latest BIOS version. and yes if that's what you mean.

I tend to have a USB connected to the harddrive all the time as it's my internet connection (kinda like dial up but it's 112 kb/sec called ISDN).

I dont think we ever covered updating all the drivers. just the BIOS was updated. Im not really sure how to update all the drivers.

No, I can't reproduce the crashes as they are very random events. at least this one was.

Hmm, in regards to this crash, maybe it was just a random freak of nature crash that will just happen once and that's it. After all, I'm more concerned about the memory management screens which havn't appeared which is good.

In regards to the Event Viewer - I posted an event viewer summary in my second post of this thread.

Thanks for the help
 
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You can get the latest realtek nic driver from Link Removed
What ISDN Modem do you have? If I remember correctly some of you BSODs were USB related.
Have you installed the latest intel inf support drivers?
 
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no sorry by NIC I meant Network Interface Card .........

ickymay said:
are you booting with any CD's in your drive like a quake4 CD ??

are you confident this is the latest realtek driver for your NIC ?
Click to expand...

nmsuk said:
You can get the latest realtek nic driver from http://www.realtek.com.tw
Click to expand...

as nmsuk said follow the above link to update your network card drivers ?

Link Removed to get the latest chipset drivers and also Sata\ Raid , theres drivers there for 2010, the datestamp is the biggest clue

you can check driver versions by right click my computer\properties pick device manager then pick a device and properties Link Removed then driver tab and the datestamp is there
 
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yo, aright. I'll get to updating. Im just sending a post to show the latest crash which just happened. The blue screen said something about updating bios or going into safe mode to remove components. Ill take a screen when it happens again.

Hey, when it says restore system to a point in which it worked correctly, would that affect the BIOS by any chance?
 

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EDIT:

yo, aright. I'll get to updating. Im just sending a post to show the latest crash which just happened. The blue screen said something about updating bios or going into safe mode to remove components. Ill take a screen when it happens again.

Hey, when it says restore system to a point in which it worked correctly, would that affect the BIOS by any chance?

The ISDN modem I have is an NT1 Plus II - the software was old (saying that the program was not compatible to 64 bit or whatever) but we still managed to install it onto the computer. But I'll try and have the USB out when i restart the computer to see if that prevents a crash.

That Realtek site is about as user-friendly as my elbow. No idea what to do there. but I'll keep looking at what to download.


EDIT:

The Chipset installed fine. However there was an issue with the SATA RAID as appariently the computer did not meet the minimum requirements for installing that software. That's wierd as the chipset installed fine and im pretty sure it's a 64 bit windows 7.
 
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aright. the latest NIC realtek drive is installed as well as the chipset is installed. the SATA RAID didnt install as minimum requirements of the computer wernt met.
 
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