Win10 problem?

Discussion in 'Windows 10 Help and Support' started by djr46, Aug 7, 2015.

  1. djr46

    djr46 New Member

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    I recently upgraded from Win 7. I had all upgrades for Win 7.
    When I DL'd Win10, it took about 12 hours and I assume that was normal for my DL speed, 786, I believe.
    Went well and I had no problems and saw that Win10 did appear to run faster than Win7.
    When I tried to connect a scanner, Epson, and a printer, both tied to USB, things went downhill from there.
    Why doesn't Win10, or at least my copy show support for USB connections?
    I uninstalled Win10, went back to Win7 and everything, USB supporting, was working.
    I suspected something wrong in either my DL or Win10.
    What happened or is there something I've overlooked?
    DJ


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  2. Neemobeer

    Neemobeer Windows Forum Team
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    Windows 10 supports USB, did you verify the scanner and printer have driver support for Windows 10?
     
  3. djr46

    djr46 New Member

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    Never saw where Win 10 showed any USB ports.....


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  4. djr46

    djr46 New Member

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    When you connect a new device, does Win 10 give you the option of assigning to a port?
    I had no selections listed for any USB port, drivers aside....my Scanner faced the same situation......

    I did DL drivers for my printer but still unable to connect to a USB port......and they were Win10...,,


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  5. Neemobeer

    Neemobeer Windows Forum Team
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    If it is USB, the plug and play manager should detect it if you plugged it in via USB and ask you for a driver. Optionally you can go through Devices and Printers and select Add Printer > Local Printer > Select USB > Install driver.
     
  6. djr46

    djr46 New Member

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    I went thru those exact steps and was not given an option of connecting my printer to a USB port....
    Only gave me option of connecting via Com port or LPT port.
    I don't think I'm ready for Win 10....as it Should give me the option of using a USB port (but it did not).


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  7. Saltgrass

    Saltgrass Excellent Member
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    Since you are back in Windows 7, not much can be done now. Too bad you did not ask while you still had Windows 10.

    There is a difference in the way the system adjusts to older USB devices but I don't remember the specifics.

    I have an Epson Multi-function device. If you are planning on going back to Windows 10 let me know and I will test my unit. Currently I run it in a Wireless mode.
     
  8. djr46

    djr46 New Member

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    I hope to go back to Win 10, but if USB glitch is not resolved, I won't do that soon......
    And if it's a hardware problem looking from Win 10, why didn't the Win 10 "verification" find the problem and let me know that I had compatibility issues?
    I will wait and see what and how Win 10 is updated.


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  9. Saltgrass

    Saltgrass Excellent Member
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    OK, since you have given no information about how to test my device on Windows 10, we will wait...

    USB10.JPG
     

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