Windows 7 Window 7 USB DVD Drive Detection

[Richard Lehman]

Pioneer External USB DVD\RW unit detected and worked fine on an XP desktop, no problem, worked fine and detected on a Vista Laptop....Upgraded Vista Toshiba Satellite to Win 7 Ultimate and now external USB DVD drive not detected at all...the device is powered by AC power and turns on OK...but it is NOT showing up in COMPUTER window, a reg USB 8GB flash drive does though and is detected, one more quirk...although not detected on computer, IT IS listed in BIOS as a boot device and works as such as I have used a rescue disk and that worked. This is just strange.

 

[Firecracker]

do you have any drivers for it or software, If so install them, Visit their web site for the Latest stuff if need be, see if this works

 

[Richard Lehman]

No there are no drivers...none that I can find anyway...and XP and Vista auto detected it and it all worked fine until I upgraded to Win 7...or is it just possible that 7 just won't support an external DVD player...it won't detect it in safe mode either...it does show up as a boot device but it won't show up in Computer on normal start up.

 

[Trouble]

Does it show up in disk management?

 

[Richard Lehman]

It does not show up in disk management...it's almost normal except for the fact, it's listed as a boot option in BIOS and all other USB flash drives do work..a real head scratcher

 

[Richard Lehman]

No I appreciate it..I want an answer as this is driving me mad...why on earth would it show as a boot option and not just show up when 7 boots up normally?

 

[Trouble]

You're not hiding empty drives under folder options view tab are you?

 

[Richard Lehman]

Well never saw that option but it was checked but not anymore..didn't help...I guess it will remain a strange issue

 

[Firecracker]

is the USB port cactus or the cord damaged?

 

[Richard Lehman]

No the cord is fine...USB ports are fine as a flash drive works just fine in it..the DVD drive itself is 110 AC powered, could that be an issue? Some power management setting in 7 I don't know about? Remember, it works OK on an XP desktop and it shows up in BIOS as a boot device so USB port must be working.

 

[Firecracker]

Why is the drive 110v AC powered shouldn't it be 240v AC? it is under powered?

 

[Richard Lehman]

OK it's 120v...regular household current....USB flash drive detected fine...USB DVD not detected or in disk management or device manager but in BIOS as boot option.

 

[Highwayman]

does issue persist if the drive is only plugged in after reaching desktop

 

[Richard Lehman]

Yes..interesting thing...every time you plug in any USB device, laptop makes a little "bloink" noise just for a second, I guess to let you know it's in correctly...USB flash drives make it too..so does this DVD player..except DVD player won't register anywhere in Win 7...I'm pretty sure this will remain a mystery as it's just something that shoulb be working and no possible reason why it isn't.

 

[Trouble]

No reference to the device in device manager either?

 

[Richard Lehman]

Nope....nowhere..not in device manager under anything..not in disk management...not in Computer where C and D drives are detected fine...even a USB flash drive will be detected there...it's just like it's invisible.

 

[Trouble]

No yellow shields or exclamation marks regarding unknown or other devices in device manager?

 

[Richard Lehman]

Nope...device manager looks just fine and yes view hidden devices is checked...not a thing wrong anywhere. It's just bizarre.

 

[Firecracker]

OK it's 120v...regular household current....USB flash drive detected fine...USB DVD not detected or in disk management or device manager but in BIOS as boot option.

Ok I think it's under powered because regular House hold Current is 20A 250V AC 2400W