Windows 7 Window could not collect information

bohoba

New Member
Joined
Jan 16, 2009
Messages
2
that is the error I get trying to install windows 7
after I click on install now
set up is starting
then the error


Window could not collect information for [OSImage] since specified image file [install.wim] does not exist


any ideas
am downloading the image again and will try another burn
 

Last edited:
Solution
The error message you are encountering during the Windows 7 installation process typically indicates issues with the installation image file. Here are some steps you can take to address this problem: 1. Check Installation Media: - As you mentioned, downloading the image again and creating a new installation disc might resolve the issue. Sometimes errors can occur during the download or burning process, leading to corrupt installation media. 2. File Integrity: - After downloading the Windows 7 image, verify the integrity of the file to ensure it was downloaded correctly without any corruption. This can often be done using checksum values provided on the download page. 3. Burning the Disc: - When burning the installation...
The error message you are encountering during the Windows 7 installation process typically indicates issues with the installation image file. Here are some steps you can take to address this problem: 1. Check Installation Media: - As you mentioned, downloading the image again and creating a new installation disc might resolve the issue. Sometimes errors can occur during the download or burning process, leading to corrupt installation media. 2. File Integrity: - After downloading the Windows 7 image, verify the integrity of the file to ensure it was downloaded correctly without any corruption. This can often be done using checksum values provided on the download page. 3. Burning the Disc: - When burning the installation disc, ensure that you are using reliable burning software at the slowest speed possible. This helps reduce the chances of errors during the burning process. 4. USB Installation: - Instead of burning a disc, you can create a bootable USB drive to install Windows 7. This method is faster and sometimes more reliable than using optical media. 5. Check Image File: - Double-check the downloaded image file (.iso) to make sure it contains the necessary installation files, including the install.wim file. You can open the ISO using software like 7-Zip to check its contents. 6. Alternative Download Source: - If you continue to encounter the same issue, consider downloading the Windows 7 image from an alternative source to rule out any issues with the specific download. By following these steps and ensuring the integrity of the installation media, you should be able to proceed with the Windows 7 installation without encountering the error related to the missing install.wim file.
 

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