Windows 10 not detecting graphics card

joshuawilliams

New Member
Geforce rtx 2060 gaming Z is my graphics card, however windows only tells me that I'm running Microsoft basic display adapter? When I try to update my drivers it tells me that it's not compatible with this version of windows even though I selected 64 bit home edition? Unsure what to try next
 
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riserbo

Member
Does the graphics card show up under display adapters on Device Manager? (Windows Key + X > Device Manager)
 

riserbo

Member
You could also try forcing your graphics driver to detect your card via bcdedit or enabling "discrete graphics" through BIOS. Here are some instructions on how to do that if nothing else works.
 

RuskinF

Member
If your graphics card is not recognizable to Windows, it may mean two things.
1. The graphics card is not properly connected to the Motherboard.
2. The drivers installed on the BIOS are old and outdated.

I think you should check the first option, that may be an issue.
We had a similar problem at our office (O365CloudExperts) and all we did to solve the problem was fitting the GPU in the right orientation.
 
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