Protos Angelus
Member
- Joined
- Aug 2, 2015
Win 8.1 x64, Intel i5 4210U, r5 m255. BIOS updated to latest version.What system architecture is your PC?
Hi,Hello,
I need help with installing Windows 10 on my HP Probook 470 G2 laptop.
I've tried to install it by Windows Update, didn't work, error 80200402. I've deleted downloads folder inside Software Distribution and restarted it, still didn't work so I used a new account with "net user Administrator /active:yes" and there it downloaded and started installing (yeeeey!). However, when the installation got to the upgrade screen (that black screen with circle and percentage and 3 stages of installation) everything went fine until it got to 32% of installation (6% on 2nd stage). I've left it over night, ~ 8 hours, it was still at 32%. I've rebooted the laptop (force shutdown) and it restored the win 8.1, everything working fine. I've tried it 3 more times, by ISO on USB stick, by windows update (again) and by MediaCreation x64 toolkit. Every time it got to 32% it would just stay there.
Any thoughts? Please answer as soon as possible. Going to vacation tomorrow and would want it installed before that.
I've tried it this morning 4 hours ago, 2 hours ago it got to 32% upgrade, and it's still on 32% even though it got to 32% in 30 minutes.Hi,
Microsoft has released a support page which will speed up the process. It means you'll have to download the upgrade again but once started the upgrade process will finish within a few hours. Use the media creation tool found on this page and click 'upgrade now':
Windows 10
360 Total Security, only that. Don't know why this would be a problem since I've got it on my desktop also (not my laptop, my desktop upgraded to Win 10) and there it installed successfully (even though I had to install win 10 on my desktop using the admin account).Are you running any security apps? If so remove them or disable them.
My hard drive is 1TB and it's got 2 partitions both have more then 150 GB free space. I'm reinstalling all the important drivers, then going to shut down 360 security and try the upgrade again.I'm unsure but just know it's best not to have anything running security wise.. How full are the hard drives?
Cheers mate, will give it a try, Insider is not very different then the complete package, the structure is the same so it should work. Let's go.I did a little googling on this seemingly odd issue and apparently some Windows insiders were having the same issue with previous insider builds. The fix was once the upgrade had downloaded turn off or disable the network adapter
Upgrading Windows 10 stuck on 32% (Installing features and drivers 6%)
I've no idea if this will work for you guy's but it might be worth a try?
Much thanks for the information John. Let's hope they sort this out soon.It seems like other Lenovo users are having the same issue as me, because this issue already has 2 threads on Lenovo forums, and one of them is the same model as my laptop.
Also, I haven't seen any threads about upgrade being stuck on laptops made by other companies than HP or Lenovo. I've spent ALL DAY trying to fix this, and I always come across to these 2 companies.