Windows 10 Windows 10 Upgrade Issue: BSOD and Blank Screen After Installation on Windows 7 Laptop

Daniel Marin

Member
Joined
Jul 30, 2015
Messages
15
URGENT HELP PLEASE!!!!!!!!
I started the upgrade of Windows 10 on my Windows 7 SP1 laptop. Once it finished downloading and rebooted, it started the 3 installation steps. Once the second one was done, the screen remained blank, but it was still breathing and the LEDs were fine. After 2 hours of no response, i decided to turn it off and reboot. It started win10 just fine, but it took me to another user account which wasn't mine. Once i started searching for the log off option, i get the BSOD (Blue Screen of Death ) detailing "system_thread_exception_not_handled" and it rebooted. It remained blank once more.
I decided to force shut down. It wouldn't turn on anymore. I went to the advanced repair options and neither System Restore, or System Repair helped.
Is it the end?
Please someone help me.
i have a hunch that the Restore Previous build or something like that option would help, but what shoulf I do for the computer to give me that option? Can't find it.
Also I run a scan to see if my Laptop was compatible with Win10 and it said yes.
 


Solution
Code:
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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck C8, {0, 2, 0, 0}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+1f429 )

Followup: MachineOwner
Hi,
all three dump files were similar in that they...
Hi!
I suppose I managed to do the installation by myself from the link you provided.
I went to the driver manager and used the browse locally in the computer option for updates.
It said that it installed the update successfully. So I guess I did it right? :D
Should I provide new dump files? Or did I not do it right?
 


Wow, as soon as I finished updating by myself you provide the tutorial.
Sorry about that :S
 


Ok well no problem if you managed to do it then great. See if you now blue screen. If you do then upload the dump files.
 


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