Windows 7 BSOD - multiple instances

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by jague, May 13, 2015.

  1. jague

    jague New Member

    May 13, 2015
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    I'm running Windows 7 Ultimate, 64bit. I've been getting blue screens for months and have been ignoring it, hoping it would go away by itself after uninstalling any software that I don't use on a regular basis. I use Malwarebytes and have Norton Security Suite installed.

    Please keep in mind that I'm NOT a techie, but am reasonably familiar with software and hardware. I'd appreciate some simple instructions on where to begin. No hurry, obviously, as this has been going on for quite some time. but, it's time to get it taken care of. : )

    I know where to find the dump files, but have absolutely no idea on how to use the information.

    Thanks very much in advance for your help.
  2. Trouble

    Trouble Noob Whisperer

    Nov 30, 2009
    Likes Received:
    Hello and welcome to the forums.
    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Then……Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
    kemical likes this.

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