I'm running Windows 7 Ultimate, 64bit. I've been getting blue screens for months and have been ignoring it, hoping it would go away by itself after uninstalling any software that I don't use on a regular basis. I use Malwarebytes and have Norton Security Suite installed. Please keep in mind that I'm NOT a techie, but am reasonably familiar with software and hardware. I'd appreciate some simple instructions on where to begin. No hurry, obviously, as this has been going on for quite some time. but, it's time to get it taken care of. : ) I know where to find the dump files, but have absolutely no idea on how to use the information. Thanks very much in advance for your help.