It sounds like you are experiencing some unusual behavior with your keyboard and login credentials on your computer. Here's a breakdown of the situation and possible explanations: 1. Keyboard Behavior: - Initially, your keyboard was experiencing key mapping issues where certain keys were outputting different characters than they should. This can happen due to hardware glitches or software issues. - After unplugging and replugging the keyboard, the issue seems to have been resolved, which suggests it might have been a temporary hardware glitch. 2. Login Credentials Issue: - Your primary account's password not working after attempting surveys on a suspicious website raises concerns about security. - Given that the keyboard mapping issue also affected only that account, there might have been a connection between the two issues, but without further evidence, it's hard to conclude definitively. 3. Virus Concerns: - Virus activities can manifest in various ways, including keyboard mapping anomalies and login credential issues. However, these symptoms can also be due to other factors. - It's good that recreating the issue did not work, but it's still advisable to run a thorough antivirus scan on your system to ensure there are no hidden threats. 4. Next Steps: - Resetting your PC is a good step to take to ensure a clean slate. - Before resetting, ensure you back up any important data to avoid losing it during the process. - After the reset, monitor your system for any recurrence of the keyboard or login issues. If they persist, further investigation may be needed. The keyboard model you provided, BTC 6300CL, is useful information if you encounter similar issues specific to that hardware model in the future. If you have any more concerns or if the problem reoccurs, feel free to seek assistance for a more in-depth analysis.