DBB Admiral Joined: Tue Nov 05, 2002 9:01 am Posts: 1976 A friend's Windows 7 64 bit computer is not updating Windows and I get this message error 80070002. I have tried the "readiness tool". Start and stopped the Windows update services and run the "fix it" tool. Also, the "automatic troubleshooter". And KB 947821 info. Also ran Malewarebytes and came up with nothing. Any other suggestions?