thewolfe
Senior Member
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DBB Admiral
Joined: Tue Nov 05, 2002 9:01 am
Posts: 1976
A friend's Windows 7 64 bit computer is not updating Windows and I get this message error 80070002. I have tried the "readiness tool". Start and stopped the Windows update services and run the "fix it" tool. Also, the "automatic troubleshooter". And KB 947821 info.
Also ran Malewarebytes and came up with nothing.
Any other suggestions?
Joined: Tue Nov 05, 2002 9:01 am
Posts: 1976
A friend's Windows 7 64 bit computer is not updating Windows and I get this message error 80070002. I have tried the "readiness tool". Start and stopped the Windows update services and run the "fix it" tool. Also, the "automatic troubleshooter". And KB 947821 info.
Also ran Malewarebytes and came up with nothing.
Any other suggestions?
Last edited:
Solution
Trouble
Noob Whisperer
- Joined
- Nov 30, 2009
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- 13,722
Yes..... perform an in place upgrade / repair as described here
Link Removed
Make sure first that you have a legitimate product key and then obtain the proper installation media from here
If you have SP1 installed on your Windows 7 Machine
Link Removed
If you don't have SP1 installed on your Windows 7 Machine
Link Removed
I've had to do this a few times lately.... same deal helping friends.
You'll have tons of updates after the repair, but at least you'll be able to get them.
This procedure is generally non-destructive, so your programs, drivers, etc., should remain intact and without issue. However:
Nothing is 100% foolproof, especially to a determined and dedicated fool, so make sure you back up all critical data beforehand.
Link Removed
Make sure first that you have a legitimate product key and then obtain the proper installation media from here
If you have SP1 installed on your Windows 7 Machine
Link Removed
If you don't have SP1 installed on your Windows 7 Machine
Link Removed
I've had to do this a few times lately.... same deal helping friends.
You'll have tons of updates after the repair, but at least you'll be able to get them.
This procedure is generally non-destructive, so your programs, drivers, etc., should remain intact and without issue. However:
Nothing is 100% foolproof, especially to a determined and dedicated fool, so make sure you back up all critical data beforehand.
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