Windows 7 Windows 7 wont connect to the internet

R

ronc0011

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Jan 31, 2015
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Windows 7 machine won't connect to internet.

I have a network of 2 machines One is Windows 10 the other is Windows 7.
They are both connected by an ethernet switch. The switch is connected to the AT&T gateway. They will ping each other. The Windows 10 machine will hit the the internet. The Windows 7 machine doesn't.
They are both on the same IP block i.e. 192.168.7.XXX.

Windows 10__192.168.7.159
Windows 7__192.168.7.160

They both have the same DHCP server and Gateway, 192.168.7.1

Why won't the Windows 7 machine get outside of the local network?
 
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You can copy this script over from the Windows 10 computer and run it. Upload the log created on the desktop.
Network Diagnostic Information

A couple of quick tests to run before the script.
Open a command prompt and run
ping 8.8.8.8
ping google.com

If the first works but the second doesn't then you have a DNS problem
 
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8.8.8.8 and google.com ping just fine. 4 packets sent 0 lost
Both machines
ipconfig /release & /renew both complete successfully.

I'm thinking both machines should connect to the internet.
 
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OK well that didn't help at all. Windows 7 machine pins 8.8.8.8 and google.com

The script doesn't appear to do anything at all. It appears to run and immediately closes.
 
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If you can ping both then you are connected. You likely have either an addon blocking traffic, firewall or security software.
 
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Solution
If you're up for it you can take a wireshark capture and PM it to me.
Wireshark · Go Deep. install wireshark and the pcap library (included in the install)
Launch wireshark
Select your NIC
When it starts capturing traffic in the filter type ip.addr == 209.10.103.203 and hit enter
open command prompt and type ipconfig /flushdns (needs to be a 'run as admin' cmd prompt)
Open a browser and go to water.com (the ip above) this is a non load balanced website
Hit the red square to stop the capture
File > Export Packets (make sure you only save displayed packets)
 
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