Windows 7 wont connect to the internet

ronc0011

Well-Known Member
Windows 7 machine won't connect to internet.

I have a network of 2 machines One is Windows 10 the other is Windows 7.
They are both connected by an ethernet switch. The switch is connected to the AT&T gateway. They will ping each other. The Windows 10 machine will hit the the internet. The Windows 7 machine doesn't.
They are both on the same IP block i.e. 192.168.7.XXX.

Windows 10__192.168.7.159
Windows 7__192.168.7.160

They both have the same DHCP server and Gateway, 192.168.7.1

Why won't the Windows 7 machine get outside of the local network?
37253
 

Neemobeer

Windows Forum Team
Staff member
You can copy this script over from the Windows 10 computer and run it. Upload the log created on the desktop.
Network Diagnostic Information

A couple of quick tests to run before the script.
Open a command prompt and run
ping 8.8.8.8
ping google.com


If the first works but the second doesn't then you have a DNS problem
 

ronc0011

Well-Known Member
8.8.8.8 and google.com ping just fine. 4 packets sent 0 lost
Both machines
ipconfig /release & /renew both complete successfully.

I'm thinking both machines should connect to the internet.
 

ronc0011

Well-Known Member
OK well that didn't help at all. Windows 7 machine pins 8.8.8.8 and google.com

The script doesn't appear to do anything at all. It appears to run and immediately closes.
 

Neemobeer

Windows Forum Team
Staff member
If you can ping both then you are connected. You likely have either an addon blocking traffic, firewall or security software.
 

Neemobeer

Windows Forum Team
Staff member
If you're up for it you can take a wireshark capture and PM it to me.
Wireshark · Go Deep. install wireshark and the pcap library (included in the install)
Launch wireshark
Select your NIC
When it starts capturing traffic in the filter type ip.addr == 209.10.103.203 and hit enter
open command prompt and type ipconfig /flushdns (needs to be a 'run as admin' cmd prompt)
Open a browser and go to water.com (the ip above) this is a non load balanced website
Hit the red square to stop the capture
File > Export Packets (make sure you only save displayed packets)
 
Top