Windows 7 Certain programs won't connect to the internet

[SirLurchington]

Hello all,

I am currently having an issue where several programs won’t connect to the internet while others will and I can’t seem to track down the problem. I am running Windows 7 Home Premium 64-bit 6.1.7601. I have ensured that proxy servers are disabled, my firewall has been configured to permit said programs through, tried connecting with all firewalls and anti-malware/virus programs disabled, flushed the DNS cache, reset the IP configuration, reset internet explorer settings, run several malware/anti-virus programs (I also can’t update malware/anti-virus programs), have run Wise registry cleaner, and have tried restoring to an earlier system configuration from before the problem started occurring. I’ve tried to run SmitfraudFix which just gets an “access denied” error over and over before it quits and I have to restart explorer.exe from the task manager. I’m all out of ideas. Does anyone have any suggestions?



The following programs are having issues that I’m aware of:

Flash Update

Team Viewer 11 (not ready check connection)

Internet Explorer (both regularly run and with no add-ons)

Steam Updater / Server connection

AVG Free Updater

Malwarebytes Updater

SmitfraudFix



Programs that I know can connect:

Firefox

 

[holdum333]

Hi Please change your attitude. @Sandbox No one is doubting or challenging your knowledge. The OP said they just down loaded MBAM a couple of days ago. Lets wait for the OP to answer if MBAM up dates and runs!in safe mode!

 

[holdum333]

It just finished and didn't detected anything. I'll download, reinstall, try to update, and run it again.

If you are clean. No need to run MBAM again. What issues are you still having??Did MBAM up date?
If not try my down load of MBAM and see if it will update! I'm not understanding not being able to update MBAM???

 

[Sandbox]

do that yes oldum is goin to try to re install malwarebyte and then try to update wich is the issue .... I understand (holdum333) but please you giving him advice and you still don't know what the issue is after all this conversation and advise that you give, I am a bit confused now, I'm only trying to help them read the post I cant explain to you what the issue is

the original issues wore that three or four programs out of the whole PC can't update or use the Internet that's the issue that we have on hands now which includes malwarebyte

 

[SirLurchington]

MBAM didn't update. I'm still getting an error saying that it is unable to access the update server. And I'm still having the same issues with the other programs that I originally listed. Yeah, this is completely strange to me. It was working fine about a month ago and then one day I noticed that my TeamViewer wouldn't connect anymore and have been trying to figure it out ever since.

 

[holdum333]

I'm waiting for the OP to reply. There were several issues that the OP was having.

 

[Sandbox]

just make sure that after you uninstall malwarebyte do a reboot before you reinstall it then check your updates

 

[Sandbox]

ok i have asked some people from malwarebyte and they sayd if you like you can try the malwarebyte removel tool and then do a clean install let me know as soon as you can

 

[holdum333]

What AV are you using? Disable it and see if MBAM will update. Let me check back to see what other issues you were having.
Also I would like you to run sfc /scannow now and check for errors. That will take awhile. It seems we may have other issues that we are fighting.
Link Removed

 

[SirLurchington]

I'm using AVG free. I've used the remover tool to complete a clean install, disabled my AV, and it still won't connect to the update server. I'm running the scan for corruption now.

 

[Sandbox]

MBAM didn't update. I'm still getting an error saying that it is unable to access the update server. And I'm still having the same issues with the other programs that I originally listed. Yeah, this is completely strange to me. It was working fine about a month ago and then one day I noticed that my TeamViewer wouldn't connect anymore and have been trying to figure it out ever since.

teamview wont conect from your side or the other party how are you figuring this out explain please

 

[holdum333]

Hi @SirLurchington To many helpers.
I'm bowing out! Good luck. I hope you get your issue solved

 

[SirLurchington]

teamview wont conect from your side or the other party how are you figuring this out explain please

It won't connect from my side. It gives me an error stating "Not ready. Please check your connection," which led me to believe that it was a proxy issue but I've set the computer up for no proxy.

 

[SirLurchington]

Hi @SirLurchington To many helpers.
I'm bowing out! Good luck. I hope you get your issue solved

Thank you for your help!

 

[Sandbox]

someone keeps swiching the post ok some of my questions are not here but someware else ?
Anyways I've spoken with some people from Malwarebytes and they have suggested if you want they I can give you a link to Malwarebytes removal tool then reboot and restart I've posted this earlier but it's not on this pages and beats me but anyways let me know

 

[Sandbox]

Another question I want to ask you have you ever gone to the firewall and change some settings for inbound and outbound

 

[SirLurchington]

I used the MBAM removal tool and did a clean install but it still won't update. I am familiar with changing the firewall inbound and outbound settings.

 

[Sandbox]

And you said that there was no proxy server changed on your Internet card

 

[SirLurchington]

That is correct.

 

[Sandbox]

It is very odd if the majority of the programs warrant not working and then I would lean towards a virus a Trojan or any malware at the fact that everything works only three or four specific programs don't work it's very odd if feels like it has something to do with some kind of settings on your operating system have you tried disabling all the items on the startup and the antivirus and window defender just to try and then tried to see if any of those programs work

 

[SirLurchington]

It's quite possible that there are more programs that don't work. Those are just the ones that i'm aware of currently. Yes, I've disabled the items on startup/anti-virus/defender and they were still not allowed through.