Windows 8 Windows 8.1 applications have issues with internet

kemical

Essential Member

Joined

Aug 28, 2007

Messages

36,176

• Jun 14, 2015

• #2

Hi,
are you running a third party firewall or similar?

 

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envexplosion

New Member

Joined

Jun 14, 2015

Messages

2

• Jun 15, 2015

• Thread Author
• #3

I am running Norton. I am not exactly sure how to disable the firewall, or modify the firewall in general.

 

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kemical

Essential Member

Joined

Aug 28, 2007

Messages

36,176

• Jun 16, 2015

• #4

It wouldn't surprise me if your issue was Norton related and many of us here advise users to stay away from Norton as it's not the application it used to be. Personally I'd try removing Norton using this removal tool:
https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

Just use the installed Defender AV that comes with Windows and just to add an extra level Malwarebytes is a perfect partner (plus it's free):
https://www.malwarebytes.org/

 

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Solution

N

NortonSupport

Validated as Symantec Support

Joined

Oct 8, 2013

Messages

6

• Jun 16, 2015

• #5

envexplosion said:

I am running Norton. I am not exactly sure how to disable the firewall, or modify the firewall in general.

Click to expand...

Hello,

Sorry for the trouble. Did you try disabling the Firewall and see if it works? Please let me know the details so I can help.

Thanks!

Vineeth
Norton Support

 

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ussnorway

Windows Forum Team

Staff member

Joined

May 22, 2012

Messages

4,570

• Jun 16, 2015

• #6

kemical said:

It wouldn't surprise me if your issue was Link Removed related

Click to expand...

I agree.

 

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