Windows 8.1 applications have issues with internet

Discussion in 'Windows 8 Help and Support' started by envexplosion, Jun 14, 2015.

  1. envexplosion

    envexplosion New Member

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    Today I was trying to install Steam onto my Windows 8.1 machine (wired connection to internet), and it got stuck attempting to connect to the Steam servers. I also recently was attempting to upgrade an Apple device, and iTunes also got stuck attempting to their servers. I have tried restarting, using a different user, port forwarding, and changing the "hosts" file. Nothing has seemed to help at all. I believe this might be an issue with my router, or my machine. Does anyone have an idea of what might be actually happening?

    Side note: Browsing the internet/downloading files works fine.
     
  2. kemical

    kemical Windows Forum Admin
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    Hi,
    are you running a third party firewall or similar?
     
  3. envexplosion

    envexplosion New Member

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    I am running Norton. I am not exactly sure how to disable the firewall, or modify the firewall in general.
     
  4. kemical

    kemical Windows Forum Admin
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    ussnorway likes this.
  5. NortonSupport

    NortonSupport Validated as Symantec Support

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    Hello,

    Sorry for the trouble. Did you try disabling the Firewall and see if it works? Please let me know the details so I can help.

    Thanks!

    Vineeth
    Norton Support
     
  6. ussnorway

    ussnorway Windows Forum Team
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    I agree.
     

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