Windows 8 Windows 8.1 applications have issues with internet

envexplosion

New Member
Today I was trying to install Steam onto my Windows 8.1 machine (wired connection to internet), and it got stuck attempting to connect to the Steam servers. I also recently was attempting to upgrade an Apple device, and iTunes also got stuck attempting to their servers. I have tried restarting, using a different user, port forwarding, and changing the "hosts" file. Nothing has seemed to help at all. I believe this might be an issue with my router, or my machine. Does anyone have an idea of what might be actually happening?

Side note: Browsing the internet/downloading files works fine.
 
I am running Norton. I am not exactly sure how to disable the firewall, or modify the firewall in general.
Hello,

Sorry for the trouble. Did you try disabling the Firewall and see if it works? Please let me know the details so I can help.

Thanks!

Vineeth
Norton Support
 
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