Windows 8.1 System Repair Image

#1
Can anyone provide me with a link, or preferably a file, to download a Windows 8.1 32-bit System Repair/Recovery Image ?

I cannot create one on my Dell Venue 8 Pro (pre-loaded with Windows 8.1) because my tablet cannot access the homescreen (cannot log into Windows) as it is stuck on the BSOD (0xc000021a).
 


patcooke

Microsoft MVP
Staff member
Microsoft MVP
#2
I cannot create one on my Dell Venue 8 Pro (pre-loaded with Windows 8.1) because my tablet cannot access the homescreen (cannot log into Windows) as it is stuck on the BSOD (0xc000021a).
Have you tried booting into safe mode?
 


#3
I do not know how, but I don't want to take the risk of booting it in safe mode because I've heard of many cases where Dell Venue 8 Pro owners have booted into safe mode to try and fix this, and various other, problems, but then could not get back out of safe mode.
 


patcooke

Microsoft MVP
Staff member
Microsoft MVP
#4
Never heard of anything like that - at the very worst you could switch the machine off and restart.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
#5
To be honest you will probably find you cannot boot into safe mode due the limitations of the os. (pressing F8 doesn't work with win8). I know from experience that the recovery files are hard to find online and so i did a quick search for win 8.1. Try this site:
http://getintopc.com/softwares/operating-systems/windows-8-1-download/
 


#6
I've searched the internet flat and so far I have had no luck with finding solutions to this problem.

The tablet's on a continuous cycle. When I switch it on, it gives me the BSOD after showing the Dell logo for a couple of seconds.

It then scans to try & pick up any errors and attempt to fix it, once it hits 100%, the tablet simply restarts and the whole cycle starts again.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
#7
You can use the above download to create either a iso or USB of the windows 8.1 installation files not to re-install but to boot from and run the repair function.
 


#9
Thanks guys. I managed to find a Dell Venue 11 Pro Recovery Image, but it's not entirely the same as the DV8P's software, minor differences. I can at least use my tablet with almost full functionality now.

Saltgrass, I tried using the http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media link but it keeps showing "Download did not complete successfully./The download task did not complete."

Could someone perhaps complete the download for me and find some way for me to download the completed download ?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
#10
Which browser are you using to download?
 


#11
I tried both Firefox and Chrome
 


#12
I also tried Explorer now, same thing happens.
 


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