Windows 8.1 System Repair Image

Discussion in 'Windows 8 Blue Screen of Death (BSOD)' started by MrC120495, Mar 15, 2015.

  1. MrC120495

    MrC120495 New Member

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    Can anyone provide me with a link, or preferably a file, to download a Windows 8.1 32-bit System Repair/Recovery Image ?

    I cannot create one on my Dell Venue 8 Pro (pre-loaded with Windows 8.1) because my tablet cannot access the homescreen (cannot log into Windows) as it is stuck on the BSOD (0xc000021a).
     
  2. patcooke

    patcooke Microsoft MVP
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    Have you tried booting into safe mode?
     
  3. MrC120495

    MrC120495 New Member

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    I do not know how, but I don't want to take the risk of booting it in safe mode because I've heard of many cases where Dell Venue 8 Pro owners have booted into safe mode to try and fix this, and various other, problems, but then could not get back out of safe mode.
     
  4. patcooke

    patcooke Microsoft MVP
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    Never heard of anything like that - at the very worst you could switch the machine off and restart.
     
  5. kemical

    kemical Windows Forum Admin
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    Trouble likes this.
  6. MrC120495

    MrC120495 New Member

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    I've searched the internet flat and so far I have had no luck with finding solutions to this problem.

    The tablet's on a continuous cycle. When I switch it on, it gives me the BSOD after showing the Dell logo for a couple of seconds.

    It then scans to try & pick up any errors and attempt to fix it, once it hits 100%, the tablet simply restarts and the whole cycle starts again.
     
  7. kemical

    kemical Windows Forum Admin
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    You can use the above download to create either a iso or USB of the windows 8.1 installation files not to re-install but to boot from and run the repair function.
     
  8. Saltgrass

    Saltgrass Excellent Member
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  9. MrC120495

    MrC120495 New Member

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    Thanks guys. I managed to find a Dell Venue 11 Pro Recovery Image, but it's not entirely the same as the DV8P's software, minor differences. I can at least use my tablet with almost full functionality now.

    Saltgrass, I tried using the http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media link but it keeps showing "Download did not complete successfully./The download task did not complete."

    Could someone perhaps complete the download for me and find some way for me to download the completed download ?
     
  10. kemical

    kemical Windows Forum Admin
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    Which browser are you using to download?
     
  11. MrC120495

    MrC120495 New Member

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    I tried both Firefox and Chrome
     
  12. MrC120495

    MrC120495 New Member

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    I also tried Explorer now, same thing happens.
     

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