Windows 8 Pro x64 - BSOD with Driver Verifier after waking from sleep

Discussion in 'Windows 8 Blue Screen of Death (BSOD)' started by gifyku, Jan 30, 2013.

  1. gifyku

    gifyku New Member

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    Hi all,

    This is my first post. Please excuse any failings therefore.

    Recently, over the last three days, I have been experiencing random BSOD's, atleast once a day. I have not added any new hardware or any new software that I am aware of apart from Windows Updates. I an running Driver Verifier and it crashed on startup today morning. I believe all the crashes came quickly after startup.

    Your help would be much appreciated. I looked at the dumps and they seem to indicate USB but I am not sure since the cause changes each time.

    I have the Diagnostics attached! Thanks
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Windows 8 was installed on 25 Oct 2012 - the day before it was released to the public. Is this a TechNet/MSDN/other legitimate copy? If not, please be advised that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

    Corsair Vengeance Mouse is blamed in the stack text of one of the memory dumps. Please:
    - Uninstall the current software/drivers
    - Download and install a fresh copy of the latest, Win8 compatible version
    - monitor for BSOD's

    MSI Afterburner/Riva Tuner/EVGA Precision are known to cause BSOD's on some Windows systems. Please uninstall it immediately. If overclocking, please stop while we are troubleshooting. Feel free to resume the overclock once the system is stabilized.

    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
    In this case it appears that your SSD is connected to your Marvell Controller. Please switch it to another controller (specifications will be listed in your motherboard's manual).



    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    mv_process.sys Tue Feb 22 04:22:20 2011 (4D63804C)

    mv_process.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    speedfan.sys Fri Mar 18 12:08:46 2011 (4D83838E)
    SpeedFan
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Tue Jan 29 06:33:22.467 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012913-11546-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
    System Uptime:[B]0 days 23:32:19.824[/B]
    *** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
    *** WARNING: Unable to verify timestamp for dot4usb.sys
    *** ERROR: Module load completed but symbols could not be loaded for dot4usb.sys
    *** WARNING: Unable to verify timestamp for Dot4.sys
    *** ERROR: Module load completed but symbols could not be loaded for Dot4.sys
    Probably caused by :[B]dot4usb.sys ( dot4usb+2b94 )[/B]
    BugCheck [B]C9, {228, fffff88008395b94, fffff98028f8caf0, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C9]DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)[/url]
    Arguments: 
    Arg1: 0000000000000228, A driver's completion routine has not marked the IRP pending if the
    	PendingReturned field was set in the IRP passed to it. This may cause the OS
    	to hang, especially if an error is returned by the stack.
    Arg2: fffff88008395b94, The address in the driver's code where the error was detected.
    Arg3: fffff98028f8caf0, IRP address.
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xc9_228
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: [B]0xc9_228_VRF_dot4usb+2b94[/B]
    CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: [B]3303[/B]
      BIOS Version                  U1g
      BIOS Release Date             07/15/2012
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Jan 28 06:09:59.035 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012813-9984-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
    System Uptime:[B]0 days 23:00:33.402[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!RealSuccessor+37 )[/B]
    BugCheck [B]3B, {c0000005, fffff800b109a877, fffff8800c88aa30, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800b109a877, Address of the instruction which caused the bugcheck
    Arg3: fffff8800c88aa30, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: [B]0x3B_nt!RealSuccessor[/B]
    CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: [B]3303[/B]
      BIOS Version                  U1g
      BIOS Release Date             07/15/2012
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Jan 27 06:43:13.850 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012713-9765-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
    System Uptime:[B]0 days 14:22:37.515[/B]
    *** WARNING: Unable to verify timestamp for WIMBLEMS.sys
    *** ERROR: Module load completed but symbols could not be loaded for WIMBLEMS.sys
    Probably caused by :[B]WIMBLEMS.sys ( WIMBLEMS+1abe )[/B]
    BugCheck [B]1E, {ffffffffc0000047, fffff8001ef5f008, fffff80020906060, fffffa80ffffffff}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
    Arguments: 
    Arg1: ffffffffc0000047, The exception code that was not handled
    Arg2: fffff8001ef5f008, The address that the exception occurred at
    Arg3: fffff80020906060, Parameter 0 of the exception
    Arg4: fffffa80ffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000047
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: [B]0x1E_c0000047_WIMBLEMS+1abe[/B]
    CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: [B]3303[/B]
      BIOS Version                  U1g
      BIOS Release Date             07/15/2012
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Tue Jan 29 06:33:22.467 2013 (UTC - 5:00)**************************
    [COLOR=RED][B]mv_process.sys              Tue Feb 22 04:22:20 2011 (4D63804C)[/B][/COLOR]
    [COLOR=RED][B]speedfan.sys                Fri Mar 18 12:08:46 2011 (4D83838E)[/B][/COLOR]
    [COLOR=RED][B]RTCore64.sys                Tue Sep  6 08:24:50 2011 (4E661112)[/B][/COLOR]
    [COLOR=RED][B]WIMBLEMS.sys                Sat Oct  8 02:08:24 2011 (4E8FE8D8)[/B][/COLOR]
    mvxxmm.sys                  Thu Jan 19 01:50:44 2012 (4F17BD44)
    mvs91xx.sys                 Thu Jan 19 01:51:00 2012 (4F17BD54)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
    EtronXHCI.sys               Fri Jul 20 03:15:46 2012 (500905A2)
    EtronHub3.sys               Fri Jul 20 03:15:52 2012 (500905A8)
    dump_iaStorA.sys            Thu Aug 16 16:32:56 2012 (502D58F8)
    hiber_iaStorA.sys           Thu Aug 16 16:32:56 2012 (502D58F8)
    iaStorA.sys                 Thu Aug 16 16:32:56 2012 (502D58F8)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    nvlddmkm.sys                Sat Dec 29 01:47:52 2012 (50DE9218)
    [/font]
    mv_process.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
    http://www.carrona.org/drivers/driver.php?id=WIMBLEMS.sys
    http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
    http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
    http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
     
  3. gifyku

    gifyku New Member

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    Thanks usasma for the comprehensive analysis.

    I bought Windows 8 the first day it was released (9 PM EST in Canada, the day before official release using the Windows Updater tool). :)

    I will take a look at these drivers. I do believe all my crashes are when waking the machine from a long sleep.

    Fingers crossed
     
  4. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
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    Most common cause of sleep/hibernate crashes are either drivers or incompatibilities.
    Please ensure that the following are updated:
    - chipset
    - storage
    - video
    - audio
    - any other Intel drivers related to the chipset/storage drivers (like the Intel Management Engine, etc).

    We've noticed that SSD's on Marvell controllers with 2011 or earlier drivers are usually problematic.
    Switch to another controller and ensure the drivers for that controller date from 2012 or later.
     

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