I apologize for the inconvenience you're experiencing. If the previous troubleshooting steps did not resolve the issue, here are a few additional suggestions you can try:
1. Check for recently installed software: Review any recently installed software on your system that may be causing this behavior. If you installed any new programs around the time the issue started, try uninstalling them to see if it resolves the problem.
2. Update your default browser: Ensure your default browser is up to date with the latest version available. Outdated browser versions can sometimes cause unexpected behavior. Check the browser's official website for updates or use the built-in update functionality within the browser itself.
3. Clear browser data: Clearing the cache, cookies, and browsing history of your default browser can help resolve unusual behavior. Open the browser's settings or preferences and find the option to clear browsing data. Make sure to select the appropriate options for clearing cache and cookies.
4. Reset Windows settings: If none of the above steps work, you can try resetting your Windows settings to their defaults. Open the Settings app (Windows key + I), go to "Update & Security," select "Recovery" from the left sidebar, and click on "Get started" under the "Reset this PC" section. Choose the option to keep your personal files but remove installed apps and settings. Note that this will remove all installed applications, so make sure to back up any important files beforehand.
If none of these suggestions resolve the issue, it may be helpful to provide further information, such as any error messages received, the specific name or location of the folder that opens, and any recent changes or updates made to your system. This information can assist in providing more targeted troubleshooting steps.