Windows 8 Windows Basic Display Driver Problems

Garrett Ashby · Jan 2, 2014

I have recently upgraded to Windows 8.1. However, after doing this I have encountered problems with several of my previously installed computer games, and even a small error within Windows Movie Maker. I have read up on this subject, and after trying to find my drivers using DXDIAG this is what I found. (See attached screenshot).
Since my DXDIAG says that it only uses a Microsoft Basic Display Driver and does not give me a manufacturer's name, I am not sure what to do. I am operating on a Samsung Laptop by the way. If anyone has an answer to this or needs more information please let me know. Thank you!

Garrett Ashby · Jan 10, 2014

I FIXED IT!!! I finally got it to work! So what I did was open the task bar on the right hand side by swiping my pointer down from the upper right hand corner, then click settings, control panel, (making sure that large icons are on) then clicking device manager, clicking display adapters, and clicking on my graphics card. Then, clicking the driver tab and clicking update drivers then click "browse my computer for driver software." Then click "let me pick from a list of device drivers on my computer" and then just going through the list of drivers until one of them worked! (for me it was the third one down). Thanks everyone for your advice!

Garrett Ashby · Jan 10, 2014

So I put the folder in my /C: drive like the readme said, but it still didn't work. Now it says that my "pixel format is not accelerated." Also, after downloading SW Update (I already had, I used it to update my BIOS) it still doesn't give me any graphics related updates (because I beleive that they are updated completely already). What a challenge, eh?

Garrett Ashby · Jan 10, 2014

I FIXED IT!!! I finally got it to work! So what I did was open the task bar on the right hand side by swiping my pointer down from the upper right hand corner, then click settings, control panel, (making sure that large icons are on) then clicking device manager, clicking display adapters, and clicking on my graphics card. Then, clicking the driver tab and clicking update drivers then click "browse my computer for driver software." Then click "let me pick from a list of device drivers on my computer" and then just going through the list of drivers until one of them worked! (for me it was the third one down). Thanks everyone for your advice!

Jimbo22 · Jan 10, 2014

Great Job! Now get rid of the other drivers....lol

Saltgrass · Jan 16, 2014

It is a little strange you were not getting the updated drivers through Windows Update. I seem to get them all the time. Do you know if your system is setup to get Hardware driver updates?

I just set up a new system with the Intel 4600 on chip adapter (4K capable) and the driver from December was installed without me doing anything. I have been using the 3000 version on another system and it also has been updating.

Saltgrass · Jan 16, 2014

I did find the Intel site. The link may not take you all the way to the drivers, but you should be able to see where you need to go.

Link Removed

lm5 · Jun 4, 2020

Thanks for the info

Windows 8 Windows Basic Display Driver Problems

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