Possibly, since that HP is 3-5 years old now, it's Hardware is suspect.
Have you performed any Hardware testing on it yet? Such as RAM memory, Hard Drive, or Mobo? Remember that Hard Drives only last 3 years in desktop PCs and only 2 years in laptops/tablets. Is that the original hard drive that came with that computer? Or was it replaced? Are you the original owner of the Computer, or did you buy it used, refurbished, or get it as a gift and therefore don't know the entire history of the computer?
Prior to resetting your Computer or doing another Windows repair such as a Windows in-place upgrade or a Windows Reinstallation from factory Recovery Media, we always suggest that users perform Hardware Testing; otherwise the...