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I would like to transfer files/settings etc from my old pc to a new one using Windows Easy Transfer. The old pc is running Windows 8.1 and I’m assuming the new one is too.
I have looked at a couple of videos online, and they clearly show that once opened you will be prompted to select what method of transfer you want to use and whether it is the old or the new pc.
I have opened Easy Transfer on my old pc and this does not happen. Instead, after the first screen informing me what will be transferred, it asks whether I have used Windows Easy Transfer to save files from my other pc. If ‘yes’ I have to connect the drive, and if ‘no’ the program closes. I get this whether I am logged into my account or as an administrator.
Would anyone be able to offer any advice how to go about saving files onto my old pc please, as this would be the first step?
Thanks.
I have looked at a couple of videos online, and they clearly show that once opened you will be prompted to select what method of transfer you want to use and whether it is the old or the new pc.
I have opened Easy Transfer on my old pc and this does not happen. Instead, after the first screen informing me what will be transferred, it asks whether I have used Windows Easy Transfer to save files from my other pc. If ‘yes’ I have to connect the drive, and if ‘no’ the program closes. I get this whether I am logged into my account or as an administrator.
Would anyone be able to offer any advice how to go about saving files onto my old pc please, as this would be the first step?
Thanks.