windows explorer stopped working when i open specific folder

Discussion in 'Windows 7 Help and Support' started by Hadeer, Apr 15, 2010.

  1. Hadeer

    Hadeer New Member

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    hello

    yesterday when i opened my folder a small screen appears saying windows explorer stopped working
    another screen comes saying windows explorer is restarting
    then it closes the folder

    any help please , it is my personal folder i've also scanned it for any viruses it is totally clean


    i am using windows 7 starter 32 bit


    thnx in advance
     
  2. Mitchell_A

    Mitchell_A Excellent Member

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    Hello, and welcome to the Windows 7 Forums :)
    By "personal" folder, you mean the root folder in C:\Users, or the one you access from the start menu, correct?
    Try copying it to another location to see if you're able to access the folder without explorer crashing.
     

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