windows explorer stopped working when i open specific folder

#1
hello

yesterday when i opened my folder a small screen appears saying windows explorer stopped working
another screen comes saying windows explorer is restarting
then it closes the folder

any help please , it is my personal folder i've also scanned it for any viruses it is totally clean


i am using windows 7 starter 32 bit


thnx in advance
 


Mitchell_A

Essential Member
#2
Hello, and welcome to the Windows 7 Forums :)
By "personal" folder, you mean the root folder in C:\Users, or the one you access from the start menu, correct?
Try copying it to another location to see if you're able to access the folder without explorer crashing.
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.