Windows 7 Windows update error 80070020

[Widows98]

Every time I try to update PIX- other hardware HID-compiled device on windows update I get error code 80070020

 

[Saltgrass]

About all I could bring up is the definition of the error. Since I do not know what PIX is, can you shut it down, or something which is accessing it?

ERROR_SHARING_VIOLATION
32 (0x20)
The process cannot access the file because it is being used by another process.

 

[Widows98]

Yo want me to disable it in device manager and try the update again

 

[Saltgrass]

Since I still do not know what it is, hard to recommend. But you might try the update in safe mode. Otherwise try shutting down what might be accessing the file.

 

[Widows98]

You can't run windows update in safe mode. And I did a clean boot still no help. Can it be due to a trojan or virus

 

[Gavin Oscur]

Hi,

I found one Microsoft KB article regarding this error, might it helps you...
http://support.microsoft.com/kb/883825