windows update, problem

#1
For the last year or so i have had this issue,

when i leave my computer on over night and an update comes up and installs apon reboot, My screen comes up with 4 tiles, when i go to desk top all my folders are missing bookmarks are gone in explorer and firefox, now gen when this happens i see a notification that states you are logged into a alternate profile to go back sign out and sign back in.... never works i am the sore user on this computer, what used to fix this was a system restore... for last 2 days this refuses to work,, is there a way i can restore my destop files and so on?
:upset:
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
You could try 'Last good known config' by booting into the Advanced boot up options. You can find these via the settings charm, change pc settings and then General.
 


#3
didnt even work. lost a lot of valuable info going to call , well that settled it for our company as im not the only one ... looking like we will be migrating back to a linux based os, hope they can fix mine
 


MikeHawthorne

Essential Member
Microsoft Community Contributor
#4
Hi

I'd be a sore user too, if my computer did that!

Sorry I couldn't resist.

Is it logging you in under your correct User Account Name?

The desktop data may be saved someplace under the username that you were logged into.
Look in C:\ Users\ Username\ Desktop and see if your stuff is there.

Try downloading and installing Agent Ransack and run a search for any of the missing files, looking on your whole C drive and see if it finds them. Find one you'll probably fine them all.

http://www.mythicsoft.com/page.aspx?type=agentransack&page=home

If you have a restore point try going back to an earlier date.

Personally I never let Windows install updates automatically.
I have it set to download them and notify me so I can install them when I'm looking at it.

I don't trust it alone at night.

I've had issues in the past when I got up and found my computer had shut down and wouldn't boot so now I just turn it off at night. All it's doing is sucking in dog hair if I leave it on anyway.

This also gets back to my fanatical "Never save anything important in only one location" message.

I take this to extremes but only a few months ago my computer got hit by lightning, my paranoia saved me.
All my stuff was safe on external hard drives.

Good luck I know how frustrating it is to have stuff disappear.
But it really sound like you are not logged in as the same user, so you are seeing a different desktop.

Mike
 


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