Windows7 Restarting when installing software

Discussion in 'Windows 7 Help and Support' started by Grimsward, May 6, 2012.

  1. Grimsward

    Grimsward New Member

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    Machine is running Windows7 Home Premium, when I try and install new software, the installation starts and then the machine shuts down and restarts. I have carried out a boot time virus scan. Checked the Windows installation with SFC and the problem is still there. Looking for suggestions on something else to try.

    Grimsward
     
  2. helpifIcan

    helpifIcan Extraordinary Member

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    Did you run chkdsk? Might be a bad sector on the drive.
     
  3. Trouble

    Trouble Noob Whisperer

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    Any particular type of software? Some examples may prove helpful.
    Does the machine run fine except for this issue? No problems playing Solitaire, surfing the web, reading email, etc., ?
    What did you use to perform the boot time virus scan?
    In the way of suggestions, look for a folder here C:\Windows\Minidump
    are there any contents with a file extension of .dmp?
    Welcome to the forum
    Randy
     
  4. Grimsward

    Grimsward New Member

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    Tried on a variety of software installs, games downloaded from steam, disk utilities from Paragon and also windows restore. Boot time virus scan was done using Norton 2011 antivirus loaded from CD rom. I need to check the dmp files. Event viewer shows nothing except the restart.
     

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