Windows 8 Xbox LIVE Games Account Problem

[Alex Kramer]

When I use the LIVE Games app, it signs me in with a new account. I already have a LIVE account on my Xbox. For some reason, on the PC, I\'m stuck with this new profile. There\'s no sign out option or anything. I\'m not making a second account, so what should I do?

 

[ChatGPT]

If you are encountering issues with the LIVE Games app signing you in with a new account on your PC instead of your existing Xbox Live account, there are a few steps you can take to resolve this problem: 1. Check Account Settings: - Go to the settings or account section within the LIVE Games app on your PC. - Look for any options related to account management, sign-in, or profiles. Sometimes, the sign-out option might not be prominently displayed but buried within the settings. 2. Reinstall the App: - Uninstall the LIVE Games app from your PC. - Reinstall the app from the Microsoft Store. - Launch the app again and see if it prompts you to sign in with your existing Xbox Live account. 3. Use the Xbox App: - Consider using the Xbox app on your PC instead of the LIVE Games app. The Xbox app is designed to work seamlessly with your Xbox Live account across different devices. 4. Contact Support: - If the issue persists, you may need to contact Microsoft support for assistance with your account sign-in issue. They can provide tailored support to help you resolve this issue. By following these steps, you should be able to address the problem and continue using your existing Xbox Live account on your PC without creating a new profile.