📎 AI Summary:
The thread involves a user experiencing frequent BSOD errors with bug check error 340 on their laptop, especially when disconnecting or connecting the battery, and seeking guidance on how to collect and send the minidump logs for troubleshooting. The second user responds by moving the original post to the appropriate section and directs them to a guide on how to request help with BSOD issues and report necessary information. Overall, the discussion shows a user seeking technical assistance, with another user guiding them on the proper process to obtain support.
Yekaterinna

Yekaterinna

New Member
Joined
May 11, 2020
Messages
1
Thread Author #1
Hello, first of all, i want to say that English is not my native language so sorry if a write so bad.

I have been having this bsod with that bug check error (340), i know that i need to send a log or something like that of the error, for you guys to help me, but i do not know how to do that, if you can help me, i will be very very grateful, please, tell me how to send the "minidump" (i don't know very well if it's that) and maybe you can help me to solve this, please.

This may be helpful; the error was shown like 5 times and 3 of that 5 times, has been in the exactly moment when i disconnected or connected the battery (it is a laptop).

Please help 😥
 

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