📎 AI Summary:
The thread discusses a Windows startup issue caused by a GPU-related crash, with the original poster unable to boot normally with the GPU inserted but able to do so in safe mode. A contributor analyzes dump files pointing to problems with the GPU driver (atikmpag.sys) and suggests hardware checks (like VRAM and PSU) as well as driver updates, BIOS updates, and possibly removing conflicting software such as Norton antivirus. The overall guidance is to perform hardware tests and update relevant drivers and BIOS to resolve the crashing issue.
The thread discusses a Windows startup issue caused by a GPU-related crash, with the original poster unable to boot normally with the GPU inserted but able to do so in safe mode. A contributor analyzes dump files pointing to problems with the GPU driver (atikmpag.sys) and suggests hardware checks (like VRAM and PSU) as well as driver updates, BIOS updates, and possibly removing conflicting software such as Norton antivirus. The overall guidance is to perform hardware tests and update relevant drivers and BIOS to resolve the crashing issue.
Solution
kemical
Essential Member
Code:
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck 117, {fffffa800a4ef4e0, fffff88004ee0848, 0, 0}
Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )
Followup: MachineOwnerapologies it's taken a while to answer. I did start last night but it ended up being so late I couldn't stay awake and then was out first thing this morning so this is the first chance I've had but anyway I digress.
All your dump files in some way were connected to either the GPU driver or the card itself. Possible causes could be defective Vram, PSU underpowered or driver/software issues. Can you post what size the PSU is that your running including make and model.
Pop the card back in the system and run this test (after applying drivers ect)
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The above tests the Vram. This test is for stability. Run the burn in test:
http://www.ozone3d.net/benchmarks/fur/
I also notice your running Norton AV which is a well known trouble maker. Another thing you could try is removing Norton and installing MSE as this is ultra stable.
Uninstall Norton using this special tool:
https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
MSE
http://windows.microsoft.com/en-GB/windows/security-essentials-download
BiosVersion = 0704
BiosReleaseDate = 02/18/2011
BaseBoardManufacturer = ASUSTeK Computer INC.
BaseBoardProduct = P8H67-V
Looking on your motherboard support page I notice there are Bios updates available. The support page is for P8H67-V revision 3 Please ensure this is correct for your motherboard.:
http://www.asus.com/uk/Motherboards/P8H67V/HelpDesk_Download/
How to update the bios - Again please ensure you have the correct download:
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aksifdh.sys Sun Jul 20 07:40:52 2008: Alladin eToken security please update if available:
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asmthub3.sys Thu Jan 27 02:19:26 2011: Asmedia ASM1042 USB 3 drivers please update:
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Please run the Intel driver update utility:
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RTKVHD64.sys Tue Nov 23 10:14:08 2010: Realtek Hi def driver please update:
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See how you go after the above. Post any new dump files.