📎 AI Summary:
The thread discusses a user experiencing an x07e error when connecting a Tata Photon device to an old Windows XP SP2 desktop, with initial suspicions related to USB drivers. A responder suggests updating USB drivers and system files, identifying USBPORT.SYS as a potential cause, and recommends running Windows updates and BIOS updates, which the user attempts. After repairing Windows through setup, the user resolves the issue but asks about updating Windows on a pirated copy, to which the responder clarifies that discussing piracy is against forum rules. Overall, the conversation reflects troubleshooting efforts that lead to a solution, with adherence to forum policies emphasized.

praveen1707

New Member
Joined
Mar 7, 2014
Messages
3
Thread Author #1
i use a desktop pc with intel pentium d and windows xp sp2 i receive x07e error when i coonect tata photon to my pc i am not able to know which drivers are causing the crash i tried reinstalling the usb drivers of photon but no use i am attaching the mini dump files in compressed form kindly help me to find the error
 

Attachments

Solution
Code:
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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck FC, {b850b8e8, ab12963, b850b848, 1}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_InitializeDevice+131 )

Followup: MachineOwner

Hi,

all your dump files pointed to USBPORT.SYS which probably means you need to update your USB drivers or run windows update.

Check...

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,160
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FC, {b850b8e8, ab12963, b850b848, 1}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_InitializeDevice+131 )

Followup: MachineOwner

Hi,

all your dump files pointed to USBPORT.SYS which probably means you need to update your USB drivers or run windows update.

Check that windows itself hasn't become corrupted by running the system file checker. This guide will show you how:
Link Removed

BiosVersion = F8
BiosReleaseDate = 03/21/2007
Your bios has updates available:
Link Removed

I've been trying to find some later versions for your USB drivers but I think they are linked to the Intel chipset so try running the driver utility found here:
Link Removed
 

Solution

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,160
Hi Praveen,
that's great, let me know how things work out.
 

praveen1707

New Member
Joined
Mar 7, 2014
Messages
3
Thread Author #5
hi kemical
as advised by you i updated my bios and ran the system checker and did not found any usb driver updates on intel website but it did not resloved my problem so i entered into windows setup from sp2 cd and selected the option to repair previous version which solved the problem.
but great thanks to you as previously i tried to update bios but was not able to find it and is there any way to update windows without getting the windows geniune error as we use pitated copy of xp. and thanks a lot u rockk..
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,160
Sorry Praveen that's against forum rules and policy. ( I assume you did mean pirated copy)