📎 AI Summary:
The thread discusses a Windows 7 Toshiba laptop experiencing a Blue Screen of Death. The original poster seeks help after encountering a bug check related to the GPU driver, which they suspect is causing the issue. A responder diagnoses the problem as caused by the atikmpag.sys graphics driver, advises updating the GPU driver through Toshiba's support page, and explains that the crash likely results from the driver stopping response.
The thread discusses a Windows 7 Toshiba laptop experiencing a Blue Screen of Death. The original poster seeks help after encountering a bug check related to the GPU driver, which they suspect is causing the issue. A responder diagnoses the problem as caused by the atikmpag.sys graphics driver, advises updating the GPU driver through Toshiba's support page, and explains that the crash likely results from the driver stopping response.
Solution
kemical
Essential Member
Code:
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck 116, {85ae6008, 912c4d68, 0, 2}
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+5d68 )
Followup: MachineOwnerthe above Bugcheck is caused when the GPU driver stops responding and doesn't recover within a certain time frame. Laptop drivers are almost always supplied by the manufacturer. I checked the support page for your machine and you do have updates available. Try updating the gpu driver and anything else that you can find:
http://support.toshiba.com/support/modelHome?freeText=PSC0YU-08T03X