📎 AI Summary:
The WindowsForum thread revolves around a user experiencing a blue screen on their father's laptop, with initial analysis suggesting a potential CPU or software issue. Responders recommend uninstalling recent Chrome extensions and suggest running Driver Verifier for further diagnosis if the problem persists. Overall, the discussion aims to troubleshoot and resolve the BSOD, with advice focusing on software checks and diagnostic tools.
The WindowsForum thread revolves around a user experiencing a blue screen on their father's laptop, with initial analysis suggesting a potential CPU or software issue. Responders recommend uninstalling recent Chrome extensions and suggest running Driver Verifier for further diagnosis if the problem persists. Overall, the discussion aims to troubleshoot and resolve the BSOD, with advice focusing on software checks and diagnostic tools.
Solution
- Joined
- Jul 4, 2015
- Messages
- 8,995
Looks like one of the CPU cores is hung, could be a bad CPU. The IRQL is 1c = 28 which is the clock interrupt level. The process that is running at the time is chrome.exe. Have you made any changes to chrome recently such as add-ons etc? You may want to try and remove chrome and see if the BSOD continues.
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,163
Code:
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck 101, {61, 0, 80dc2120, 1}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwnerjust to add to Neemobeer's post that if the bsod should continue please run the driver verifier and post any resulting dump files. This guide should help:
How do I fix a Blue Screen in Windows using Driver Verifier?
