📎 AI Summary:
The forum thread revolves around a user's repeated Blue Screen of Death (BSOD) error (stop: 0x0000001E) on Windows, with troubleshooting advice from members on enabling dump files, checking hardware and virtual machine settings, and inspecting the dump folder. The user eventually discovers a virus in their system32 directory with the assistance of Malwarebytes, which resolves the issue. The overall sentiment is one of successful diagnosis and resolution through collective troubleshooting and malware removal.
The forum thread revolves around a user's repeated Blue Screen of Death (BSOD) error (stop: 0x0000001E) on Windows, with troubleshooting advice from members on enabling dump files, checking hardware and virtual machine settings, and inspecting the dump folder. The user eventually discovers a virus in their system32 directory with the assistance of Malwarebytes, which resolves the issue. The overall sentiment is one of successful diagnosis and resolution through collective troubleshooting and malware removal.
Solution
Trouble
Noob Whisperer
Hello and welcome to the forums.
First make sure your machine is configured properly to facilitate the collection of .dmp files.
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
First make sure your machine is configured properly to facilitate the collection of .dmp files.
Then……Please read the first post in this sticky thread here Link Removed
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
kemical
Essential Member
Hi,
I'm just installing Windows 10 and then I'll be right with you. Thread moved to correct section.
In the meantime please download and run this application:
https://www.malwarebytes.org/
I'm just installing Windows 10 and then I'll be right with you. Thread moved to correct section.
In the meantime please download and run this application:
https://www.malwarebytes.org/
kemical
Essential Member
Unfortunately there doesn't seem to be a dump file present. Have you followed Troubles advice regarding the changing of settings? Also if your page file has been removed or is below 200mb this will also stop dump file creation.
kemical
Essential Member
Hi Spoonly,
to be honest you would be better served by creating your own thread. Issues like these can run to several pages at times so it just makes things clearer if everyone kept to their own threads.
In your case I'd would try pressing F8 whilst booting to get into the advanced boot options and then choosing 'Last good known configuration'.
If that fails try booting up in safe mode and see if the bsod continues.
If you create your own thread I'll move this post across.
to be honest you would be better served by creating your own thread. Issues like these can run to several pages at times so it just makes things clearer if everyone kept to their own threads.
In your case I'd would try pressing F8 whilst booting to get into the advanced boot options and then choosing 'Last good known configuration'.
If that fails try booting up in safe mode and see if the bsod continues.
If you create your own thread I'll move this post across.
hin
New Member
But what was the rouge virus called and how did you find it?
