Windows 7 Guys, i need your help!!!

patcooke

Microsoft MVP

Microsoft MVP

Joined

May 16, 2010

Messages

5,688

• Jul 14, 2010

#2

Did you make a clean install or an upgrade - a clean install to a formatted partition/drive is strongly recommended.

Have a look in device manager - see if any devices have an exclamation mark against them indicating a problem.

 

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GusG

New Member

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Jul 14, 2010

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62

• Jul 14, 2010

Thread Author #3

How can i know if my install is clear?? when i finished the installation my computer made a folder (windows.old).There are all the files from windows xp and at device manager i haven't any problem .Now i don't know if i made an install or upgrade.....

 

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cybercore

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Jul 7, 2009

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15,626

• Jul 14, 2010

#4

GusG said:

How can i know if my install is clear?? when i finished the installation my computer made a folder (windows.old).There are all the files from windows xp and at device manager i haven't any problem .Now i don't know if i made an install or upgrade.....

Click to expand...

(windows.old) means you've done an upgrade. If you've upgraded from xp then this is the source of the problem.

Do a clean install of 7 with formatting the partition. Back up all the data you need.

Microsoft said:

To upgrade your PC from Windows XP to Windows 7, you'll need to select the Custom option during Windows 7 installation. A custom installation doesn't preserve your programs, files, or settings. It's sometimes called a "clean" installation for that reason.

Click to expand...

Upgrading from Windows XP to Windows 7 - Help & How-to - Microsoft Windows

 

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Solution

GusG

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Jul 14, 2010

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62

• Jul 14, 2010

Thread Author #5

thank you very much for the help !!!

 

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