📎 AI Summary:
The forum thread discusses a Blue Screen of Death error ("bad pool header") encountered by a user shortly after playing BioShock Infinite on a new PC. Several suggestions are offered, including updating or checking drivers and antivirus software, as the issue may relate to driver conflicts or antivirus interference; the user confirms using AVG and that the crash occurs after about 30 minutes of gameplay. The troubleshooting also probes whether external controllers are in use, hinting at possible hardware or driver issues, but no definitive solution is provided in the thread.

cassontoomey

New Member
Joined
Dec 21, 2013
Messages
2
Thread Author #1
Hi, i recently got a new pc, and while i was playing bioshock infinite, i blue screened with bad pool header, i have attached the dump files, any help ASAP would be great THANKS!
 

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Solution
Hi

What antivirus are you running?
I see a lot of instances of this problem running Avira and Norton, anti-virus software.

Since it's happening in a game, I'd also check to see if your video driver is up to date.
This can be caused by driver errors for almost any hardware, but the video driver seems likely in your case.

Does it do it when you open the game or after playing for a while?

Mike

MikeHawthorne

Essential Member
Microsoft Community Contributor
Joined
May 25, 2009
Messages
6,684
Hi

What antivirus are you running?
I see a lot of instances of this problem running Avira and Norton, anti-virus software.

Since it's happening in a game, I'd also check to see if your video driver is up to date.
This can be caused by driver errors for almost any hardware, but the video driver seems likely in your case.

Does it do it when you open the game or after playing for a while?

Mike
 

Solution

cassontoomey

New Member
Joined
Dec 21, 2013
Messages
2
Thread Author #3
Hi,
I use AVG for my antivirus, i have reinstalled my graphics card drivers many times, it happened after id played the game for a while about 30 mins
 

MikeHawthorne

Essential Member
Microsoft Community Contributor
Joined
May 25, 2009
Messages
6,684
Hi Again.

Are you using any kind of gamepad or controller other than the mouse and keyboard.
If so see if the drivers for that are up to date.

Mike