📎 AI Summary:
The thread discusses a login issue after cloning an SSHD to an SSD on Windows 10 with a Microsoft account, where the user cannot log in despite entering the correct password. Contributors suggest that hardware changes might trigger security measures with Microsoft accounts, preventing login, and recommend troubleshooting options such as booting into safe mode, switching to a local account, or reactivating the account via the Microsoft website. Overall, the main concern is resolving the login problem caused by hardware changes affecting MS account authentication.
nerfherd0r

nerfherd0r

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Thread Author #1
I just cloned my old SSHD onto an SSD and now when I try boot my PC with the SSD it keeps saying my password is incorrect. It boots up fine all the way to the login screen (I can see my old wallpaper and everything looks normal) but I just cant seem to log in, I even tried changing my password and that didn't work either. I know I'm entering the password right because it looks fine when I click the 'view password' button and I can log in fine when I put my old SSHD back in. Anyone help?
 

Solution
Neemobeer
I'd say you may have a couple of options.

  • Use something like Hiren Boot Disc and enable the built-in admin account. (if you can login with that)
  • Login and switch your main account to a local
  • Login with the local and try switching back to an MS account

Other option would be boot back to the HDD and switch to local, then clone then re-add the MS account
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Neemobeer

Neemobeer

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#2
Is this a local account or MS account? Password, Pin or other login type?

I would also try booting into safe mode and see if you can login.
 

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Neemobeer

Neemobeer

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#5
I'd imagine that by using an MS account that the change in hardware has something to do with the issue. Most likely Microsoft may think it's a different computer and you may not be allowed to login.
 

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nerfherd0r

nerfherd0r

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Thread Author #6
Neemobeer said:
I'd imagine that by using an MS account that the change in hardware has something to do with the issue. Most likely Microsoft may thing it's a different computer and you may not be allowed to login.
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oh that actually makes sense. what do you suggest i do?
 

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Neemobeer

Neemobeer

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#7
I'd say you may have a couple of options.

  • Use something like Hiren Boot Disc and enable the built-in admin account. (if you can login with that)
  • Login and switch your main account to a local
  • Login with the local and try switching back to an MS account

Other option would be boot back to the HDD and switch to local, then clone then re-add the MS account
 

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Solution
Neemobeer

Neemobeer

Windows Forum Team
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8,995
#8
You also may be able to login to account.microsoft.com and there is a "Devices" section there maybe a way to reactive it there or even try calling MS support and they may have a way to address the issue.
 

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