📎 AI Summary:
The user initially reports difficulty with Windows 10 after attempting to personalize their start menu and interact with the Cortana button, which unexpectedly prompted them to create a Microsoft account, with no option to decline. They express frustration at the absence of a cancel or back button in the prompt. A follow-up comment suggests a workaround: force quitting and restarting explorer.exe via Task Manager to resolve the issue. Overall, the thread reflects a user seeking help with a Windows 10 interface problem, with a suggested solution provided.
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Sodamoeba

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Jul 29, 2015
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Hello, Windows Forum!

Having a bit of an issue with 10 that maybe somebody else has solved. I opened my start menu and started removing the pre-installed apps to personalize it, like I'd done with 8, and came across the Cortana button. I clicked it out of curiosity and after a while it demanded I make a Microsoft account to continue. I don't want to. But there's no button on the window now occupying my Start menu to decline, and go back to my Start menu.

This is all I have:
An image from 'Can't Back Out of Cortana in Start Menu - Solved'. Microsoft sign-in page prompting for email/phone with an error for incorrect format.


Really? No "back" or "cancel" button?

Thanks for any input.
 

Last edited by a moderator:
Solution
S
Sodamoeba said:
Hello, Windows Forum!

Having a bit of an issue with 10 that maybe somebody else has solved. I opened my start menu and started removing the pre-installed apps to personalize it, like I'd done with 8, and came across the Cortana button. I clicked it out of curiosity and after a while it demanded I make a Microsoft account to continue. I don't want to. But there's no button on the window now occupying my Start menu to decline, and go back to my Start menu.

This is all I have: View attachment 30380

Really? No "back" or "cancel" button?

Thanks for any input.
Click to expand...

To anyone encountering this problem - just force quit explorer.exe and reboot it in the task manager.
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S

Sodamoeba

New Member
Member details
Joined
Jul 29, 2015
Messages
2
Thread Author #2
Sodamoeba said:
Hello, Windows Forum!

Having a bit of an issue with 10 that maybe somebody else has solved. I opened my start menu and started removing the pre-installed apps to personalize it, like I'd done with 8, and came across the Cortana button. I clicked it out of curiosity and after a while it demanded I make a Microsoft account to continue. I don't want to. But there's no button on the window now occupying my Start menu to decline, and go back to my Start menu.

This is all I have: View attachment 30380

Really? No "back" or "cancel" button?

Thanks for any input.
Click to expand...

To anyone encountering this problem - just force quit explorer.exe and reboot it in the task manager.
 

Last edited by a moderator:
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