📎 AI Summary:
In this WindowsForum thread, the original poster reports difficulty creating subfolders within their external Seagate Goflex drive, noting that right-clicking a folder doesn't offer the "New" option unless clicking on empty space, and experiencing Explorer crashes when attempting to right-click certain folders. A respondent suggests ensuring the user is opening the target folder correctly, but the original poster clarifies that this does not resolve the issue and that Explorer often crashes. Another contributor questions whether the external drive has proprietary software or partition issues that could be causing the problem, recommending a check of disk management details to diagnose potential drive or software conflicts. The overall sentiment indicates an unusual problem with folder creation and Explorer stability on the external drive, likely related to software or partition issues.
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charlesh

Well-Known Member
Joined
Apr 23, 2012
Messages
25
Thread Author #1
My external drive on F: is a Seagate Goflex. A list of folders contain my backups but when I right click on a folder the drop down window does not contain "New" so I can not create subfolders. But when I right click on an empty space, the drop down window has New and I can create and rename new folders but only in the 1st level. What is the hierarchy on the drive, just one level of folders? On the main HD a tree can be developed, not on the external drive? Please advise, thank you
Windows 7 Pro.
 

Solution
Saltgrass
When you say "backups", do you mean special folders created for that reason, or just folders you created and added whatever files you wanted?

Explorer must be encountering something that causes it problems. Perhaps due to that specific drive and/or some proprietary software installed on the drive, or even some type of corruption.

What you are seeing is not normal for an external drive, so perhaps the drive's software may need to be updated. What type of partitions do you have on the drive. Any chance you could get a snipping tool picture of your Disk Management windows and attach using the Upload File option?
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Pauli

Pauli

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#2
You need to open the folder where you want to create the subfolder. That should work.
 

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charlesh

Well-Known Member
Joined
Apr 23, 2012
Messages
25
Thread Author #3
Thanks Titanic. It doesn't. As a matter of fact, quite often, when I right click on a folder, Explorer stops working (warning drop down) and restarts Explorer.
 

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Saltgrass

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,152
#4
When you say "backups", do you mean special folders created for that reason, or just folders you created and added whatever files you wanted?

Explorer must be encountering something that causes it problems. Perhaps due to that specific drive and/or some proprietary software installed on the drive, or even some type of corruption.

What you are seeing is not normal for an external drive, so perhaps the drive's software may need to be updated. What type of partitions do you have on the drive. Any chance you could get a snipping tool picture of your Disk Management windows and attach using the Upload File option?
 

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