📎 AI Summary:
The thread discusses a recurring error message related to "saplugin.dll" that appears when opening Gmail via a desktop icon, initially suspected to be linked to McAfee antivirus software. Several users suggest solutions, including running McAfee removal tools and uninstalling WebAdvisor, which some users have successfully done to resolve the issue. The overall sentiment indicates that the error may be caused by McAfee components and can often be remedied through proper uninstallation or repair steps.
EdAWood

EdAWood

Senior Member
Joined
Mar 30, 2011
Messages
17
Thread Author #1
Recently, I have been getting an error dialog window that says:

"There was a problem starting saPlugin.dll
The specified module could not be found."

This error message occurs when I have opened a gmail account from a desktop icon for gmail, however it only occurs the first time gmail is opened. Subsequent openings do not result in the error message reoccurring.

Does anyone know what this particular .dll file is? and, how to repair the problem?

Have a great week.
Ed Wood
 

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EdAWood

EdAWood

Senior Member
Joined
Mar 30, 2011
Messages
17
Thread Author #3
I have not had a chance to edit my McAfee Antivirus Plus program yet to see if that corrects the problem.

I will let you know the results of that procedure.
 

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SusanLM4

SusanLM4

New Member
Joined
Dec 1, 2015
Messages
2
#6
Thanks. I found McAfee WebAdvisor was actually installed. I uninstalled it using Control Panel. I will now use the MCPR tool to uninstall all components and then reinstall. Thanks.
 

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T

TierneyJohn

New Member
Joined
May 9, 2016
Messages
1
#7
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kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,160
#8
Hi TierneyJohn,
have you tried the removal tool Bochane links to in post #5?
 

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holdum333

holdum333

Banned
Joined
Mar 27, 2016
Messages
1,242
#9
Here's a freeware tool I find very good at removing left overs after uninstalling programs. The tool Henk suggests is the best, but even these tools leave a few files. This program will find any thing left over. Then you just left click the file and delete it.
Everything Search Engine
 

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