📎 AI Summary:
The original poster experienced a recurring issue with their printer not printing in color despite selecting the option, which was previously fixed but lost after reinstalling Windows 10. They initially used the HP Print and Scan Doctor utility to resolve the problem but had to go through a full reinstallation and setup process to fix it this time. The overall sentiment indicates frustration with the unpredictable printer issues, though they finally managed to resolve the problem.
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marcycn

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Feb 23, 2020
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Thread Author #1
Printer is not printing in color even though I have color selected. I had this problem before and it was fixed but I had to completely reinstall Windows 10 and lost the info. Ink is fine. Tried another set of cartridges to make sure it wasn't the ink and it did the same thing. Microsoft has some utility for a fix - please tell me what it is again. 🙂 Never mind - found my first message and solution
 

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marcycn

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Feb 23, 2020
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Thread Author #3
Well, the first time was easy. I followed this link, ran the app and all was good again. Official HP Print and Scan Doctor for Windows | Free Download hppsdr.exe

This time I had to completely go back to ground zero - delete printer, install printer, connect to network and it finally worked but it took me forever but it's working again. I have no clue why it does this but if there is a next time I'm getting a new printer. 🙂
 
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