📎 AI Summary:
The WindowsForum thread discusses a user's two recent issues: hyperlinks in Excel and Word failing to open web pages, and Internet Explorer 11 being unable to connect despite other browsers working fine. The user initially seeks help after troubleshooting IE connectivity and finds that links in Office files do not work, with Explorer also having connection problems. Responders suggest solutions, including using Microsoft FixIt tools, which ultimately resolve the hyperlink issues, though IE connectivity problems are not directly addressed in the responses. Overall, the user reports success in fixing the hyperlink problem with provided tools.

xelaw

Well-Known Member
Joined
Feb 17, 2012
Messages
10
Thread Author #1
Two problems which I found recently that are new (things were fine before). They may be connected or they may be separate problems:

1) I have hyperlinks to web pages in a number of my Excel files, and also in Word files. All of a sudden, the links don't call up the web pages. Instead, I get an error message like: "Unable to open http://[URL of link] . Cannot locate the internet server or proxy server."
My default browser is Firefox. If I copy the link from the Excel cell and manually paste it into Firefox it comes up just fine. This happens for all links that I try in Excel or Word.
If I press on a link that I have in Windows Explorer, it works fine as well.

2) Trying to debug the above problem I went to Internet Explorer (11) to make that my default browser to see what happens. I found that IE doesn't work! IE comes up and says "This page can't be displayed" no matter what page is requested. There's a button there that says f"Fix Connection Problems." It I press that, a window pops up that says "Problem found. The remote device or resource won't accept the connection." Duh! No help at all.

I can surf the web just fine with Firefox or Chrome. Any suggestions?
 

xelaw

Well-Known Member
Joined
Feb 17, 2012
Messages
10
Thread Author #3