📎 AI Summary:
The thread discusses issues faced after upgrading from Windows 8.1 to Windows 10, where the user experiences manual updates in Windows Live Mail and Kaspersky Internet Security (KIS) no longer auto-updating. Despite following troubleshooting steps and even reverting to an earlier Kaspersky version, the problems persist, with users suspecting Windows services or the upgrade process itself. The overall sentiment indicates frustration and a need for further investigation, such as considering a clean install or safe mode testing.
Stoner

Stoner

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Sep 16, 2017
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Thread Author #1
Hi, since migrating from 8.1 to 10 my Windows Live mail has to be manually received and I have to manually update my Kaspersky IS.

I have followed all the steps given by Kaspersky Labs but still the issue persists. They have given up.

I wonder if there is a Windows 10 service that might be stopped that is causing these 2 problems.

Can anyone confirm please?
 

Solution
kemical
Aha! I'm not sure if this is the actual reason or not but support for Windows Essentials, which Live Mail is a part of, ended Jan 10th of this year.
I also noticed this on a help page to do with Live mail:
Some email service providers have moved to newer email protocols for improved security and reliability. These email service providers may no longer work with Windows Live Mail.
Click to expand...
Ref:
https://support.microsoft.com/en-gb/help/10740
Not exactly the same as your issue but it seems that Live Mail is on it's way out.

Have you considered using the Mail application that comes with Windows 10? I've used it myself and it's not half bad.

When either of the two apps fail to do the auto updating or mail collection is their any error...
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