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imper

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Jan 2, 2009
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My computer runs fine. Till i open outlook. For some reason about 2 secs after it opens. I semi-freezes the computer. By semi i mean its dam near close. The mouse will still work, and thats about it. I cant get task manager to come up or anything. Only thing that works is to restart the computer. I cannot do anything with outlook. What could be causing this? I havent added any addons or changed anything in outlook.
 

Solution
busydog
imper said:
I cannot get outlook to respond to run help. After outlook opens i cannot do anything on the computer period! I can drag a box on the desktop and that is about it. Nothing will open or close.
Click to expand...
Hold down the CTRL key and launch Outlook. That will put you in safe mode. If you can launch that way, you have an add-in that is killing you. Go to Tools/Trust Center and disable your add-ins one by one until you find the culprit. If you don't have scanpst.exe, you have a defective install.
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Super Sarge

Super Sarge

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Have you updated any programs lately, I use Stardocks Windows blinds beta and there is problem with Office 2007 suite programs that caused me a problem.
Do you have a recent image backup that you install? Try using restore point function to an earlier point in time when you know outlook worked
 

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imper

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No i have not updated anything since it last worked. Which was 2 days ago. And nothing for about a few days before that.

And i dont have any recent backup. Still trying to fix it to backup to my external.
 

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oneextraid

oneextraid

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Run a Scanpst against your post office file.

Scanpst is located in Program Files.

Outlook .pst file is located in C:\User\userid\appdata\local\microsoft\outlook\outlook.pst. The Scan will verify data and correct any errors.
 

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imper

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oneextraid said:
Run a Scanpst against your post office file.

Scanpst is located in Program Files.

Outlook .pst file is located in C:\User\userid\appdata\local\microsoft\outlook\outlook.pst. The Scan will verify data and correct any errors.
Click to expand...

Huh i do not have scanpst
 

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imper

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Drew said:
'imper',

> Help in Outlook & run the diagnostics... tries to find & fix problems in or w/ Outlook. If nothing else, as a last resort... remove Office & re-install.

Drew
Click to expand...

I cannot get outlook to respond to run help. After outlook opens i cannot do anything on the computer period! I can drag a box on the desktop and that is about it. Nothing will open or close.
 

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busydog

busydog

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Feb 11, 2009
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1,056
imper said:
I cannot get outlook to respond to run help. After outlook opens i cannot do anything on the computer period! I can drag a box on the desktop and that is about it. Nothing will open or close.
Click to expand...
Hold down the CTRL key and launch Outlook. That will put you in safe mode. If you can launch that way, you have an add-in that is killing you. Go to Tools/Trust Center and disable your add-ins one by one until you find the culprit. If you don't have scanpst.exe, you have a defective install.
 

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Solution
I

imper

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Drew said:
'imper'

If you type scanpst.exe in Search (above the Windows orb) it will come up for you there.

It does sound like an Add-on may well be screwing things up for you.

Drew
Click to expand...


Tried it. "No matches found for your search"
 

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