📎 AI Summary:
The thread discusses issues with Outlook mail, specifically the user not receiving new emails since May and encountering messages to log into an IMAP account. Responders suggest that uninstalling updates is problematic and recommend reconfiguring the Outlook account or checking email provider access, implying the issue may be related to account login permissions or synchronization settings. Overall, the advice leans towards verifying account credentials and understanding IMAP protocol rather than system updates.

Capehawk

New Member
Joined
Jul 5, 2020
Messages
1
Thread Author #1
Is anyone having problems with Outlook mail? I haven't received any new mail since May. I have already uninstalled the MS updates. I keep getting the message to log into IMAP account. Not sure what that means.
 

Solution
Uninstalling updates is not a good idea, your security goes also back to square one.
I think your Outlook profile got corrupted. Navigate to the Account section of Outlook, reenter your email password, and if that does not work, remove the account and reenter it.

bochane

Essential Member
Joined
Oct 18, 2012
Messages
1,403
Uninstalling updates is not a good idea, your security goes also back to square one.
I think your Outlook profile got corrupted. Navigate to the Account section of Outlook, reenter your email password, and if that does not work, remove the account and reenter it.
 

Solution

lordnikoncanon

Well-Known Member
Joined
Feb 9, 2018
Messages
8
Login to imap account would be the email account you used to set up outlook. Example - gmail, yahoo, iCloud, and more. It sounds like it’s needs you to sign in for permission.


Sent from my iPhone using Tapatalk
 

bochane

Essential Member
Joined
Oct 18, 2012
Messages
1,403
Imap is the protocol/mechanisme used to synchronize the mail on your computer with the mail on the computer of your provider.
Log in on your account at your provider and see if you get more information.
Possibly you can use webmail of your provider to see the mails which left behind.